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Gen 12 Release Notes (Includes Builds 12.0 and above)

Release Notes apply to MacPractice DC, DDS, MD, and 20/20. Some fixes and new features may not apply to your branch of MacPractice.

Before updating, we advise double-checking our Software Requirements page to confirm your computers meet the necessary system specifications.

And as always, if you notice any ongoing issues or feedback with statements and other facets of the software, don't hesitate to reach out!

Build 12.5.6-22

New Enhancement - Patient Selector

  • We've made some changes to the Patient Selector which you can read about in this HelpDesk article. We've also added a new Preference Category that relates to these changes. 

Clinical

  • Addressed an issue where the Clinical Notes widget was not visible unless a start date is entered  into the filters at the top. 
  • Resolved an issue where exporting from the Clinical Ability, the "Export Patients Incidents with changes from the last 48 hours" and "Export Specific Patient Clinical Data within a date range", the Included Section button would not appear as expected.

Ledger

  • Addressed an issue when double clicking a Locked EMR Form in the Ledger, where you would not be taken to the form in question in error. 

Preferences

  • Added a new Preferences category, "Patient Selector".

Reports - Management

  • Updated the History Report so that it now tracks when patients accessed their patient portal and what items they interacted with there.

Build 12.5.5-12

Database Update

  • Addressed an issue where in some cases when updating from 7.3 to 12.1+, where the "Migrating EHR Form billing data to new database schema" would take an exorbitant amount of time. 
  • Resolved a potential stability issue when updating the database. 

ePrescribe

  • Addressed an issue where the face sheet would not be printable when using a particular workflow. 

Labs

  • Addressed some slowness when creating Online Lab Orders. 

Patients - Clinical

  • Addressed an issue where the Clinical Notes widget was not visible unless a start date is entered  into the filters at the top. 

Server

  • Addressed stability issues associated with the Online Users Table. 

Build 12.5.4-14

iEHR

  • Resolved an issue with Notes History not loading a note in certain circumstances. 

ePrescribe

  • Resolved an issue where if you create and transmit a prescription, then click out of the ePrescribe window to another area of MacPractice, a database error could occur. 

Labs

  • Added a Host field to LabCorp Labs Preferences. 
  • Addressed an issue where MacPractice could unexpectedly quit when creating an Online Lab Order. 
  • Addressed a timeout issue that could occur when creating an Online Lab Order. 
  • Added a new Labs Preference "Duplicate Embedded Documents to Attachments". 
  • Adjusted how MacPractice handles received Lab Results. Now if there is no inherent patient data directly tied, a lab order may still be able to tie correctly based on the Lab OrderID. 
  • Addressed some database errors that could occur when creating Online Lab Orders and associating particular diagnoses to them.
  • Adjusted how embedded pdfs are duplicated to attachments, so they should now include the Procedure Date and Description as intended. 

Managers - ERA Manager

  • Resolved an issue in the ERA Manager where the Name column data could display incorrectly in particular circumstances. 

Miscellaneous

  • Addressed a recurring database error that some users on 12.5.3 experienced. 

Services and Products

  • Added the LabCorp Inbox to the Services and Products Ability sidebar.

Scheduling - Online Scheduling

  • Addressed some inconsistencies with online scheduling availability displayed on the portal not displaying all availability as expected. 

Build 12.5.3-17

EHR

  • Addressed a potential memory leak in the EHR Ability when adding new forms to a patient's record.
  • Addressed an issue with entering data into the sampler template, where application errors would occur. 
  • Addressed an issue where if, in an EHR patient form with a billing section, you create a Careslip order for a patient with at least two incidents, the incident at the top of the Charge Window would be incorrect in error.

ePrescribe

  • Addressed an issue when in ePrescribe Preferences, the Access Server is set to Pre-Production, where the website for the pre-production environment was not accessible in error.

Managers- Claim Manager

  • Resolved an issue with MIPS codes not sending properly via Claims Manager. 

Managers - ERA Manager

  • Resolved an issue where MacPractice could unexpectedly quit when right clicking the bottom table in certain circumstances. 

Managers - Statements

  • Resolved an issue where the "Show Only Accounts with Balance Overdue By X Days" checkbox was not behaving as expected. 
  • Corrected an issue where the "Exclude Accounts who have received statement in last (_) days who had no recent activity" checkbox was not behaving as expected. 

Miscellaneous

  • Updated the standard Reference Concept Database included in the MacPractice installer to the 200324 version.
  • We've updated the MacPractice Application icons!
  • Added some logging that occurs when converting from HFS to APFS.

References

  • Added a new default Place of Service for Telehealth (2) that can be used in the new charge window in the Ledger. 

Reports - Clinical Quality Measures

  • Resolved an issue where the clinical export would not always generate properly under certain circumstances.

Reports - Measure Calculation

  • Addressed a SQL error that could occur when generating the View Download Transmit report. 
  • Adjusted how patients with multiple providers were handled for the purposes of the Patient Electronic Access numerator and denominator counts per provider for a given time period.  
  • Updated the footer information for the Patient Electronic Access report for Stage 3 and MIPS programs.

Build 12.5.2-14

Bridges

  • Addressed an issue when running the Romexis Bridge on Catalina and Builds 12 and up of MacPractice.
  • Resolved some issues with the DTX Bridge.

Digital Radiography

  • Resolved some issues with Planmeca devices on MacPractice Build 12 and macOS Catalina. 

EHR

  • Resolved an issue when printing EHR Form Narratives, where in the PDF preview, headers and page numbers were not present in error.  

Ledger

  • Addressed an issue where if you move a transaction to a treatment plan, the patient portion for the procedures dip into the negative once a predetermination is received.
  • Resolved an issue where if you attempt to print Today's Transaction or an Account Statement, where an error could occur in unique circumstances.
  • Corrected an issue when the "Automatically Load Patient in Sidebar" Patient Preference was disabled, where trying to post charges from a billing order would not work as expected. 
  • Resolved a display issue with Ledger General Preferences "Show Archived Incidents in Account Ledger" and "Sort Account Transactions by Date Entered", where the patient's Account Ledger would display the incorrect running balance. Actual data was not impacted by this display issue. 

Miscellaneous

  • Resolved an issue with the Help Menu > Share Screen option not functioning as expected. 

Notes

  • Corrected an issue that could occur when creating a new Note using an existing Template, then using Command-P to save and export the note, then moving the note to a locked folder. In this situation, the newly created note would appear blank in the locked folder in error.

Reports

  • Addressed an issue with the Insurance Claims Outstanding report, where some claims would mistakenly pull into the report in error.

Timeclock

  • Resolved an issue where if a user does not clock out from a shift on the last day of a month, and remains clocked in for multiple days, they would disappear from the time clock schedule. 

Build 12.5.1-4

Installer

  • Resolved an issue where the APFS conversion of the MacPractice sparse bundle was not able to start. 

Build 12.5.0-94

Bridges

  • Addressed some issues with the DTX Bridge not working as expected. 

Contract Billing

  • Addressed an issue in Contract Billing where if you set the option to post a late fee automatically if the contract charge has not been paid off by the end of a grace period, where the late fees could be posted even if the original charge already has a payment tied to it or not. 

Digital Radiography 

  • Corrected an issue where if you create an annotation with text, then move the annotation, then save, the annotations would not show up at all.

EMR/EDR

  • Resolved an issue where Careslip Orders, when posted, were posting to the incorrect incident in cases where a patient has at least two incidents.

Ledger

  • Addressed a display issue with the Claim Creation Window when it is resized to a small window. 
  • Corrected an issue where if a user in the ledger clicked on the Transactions or Treatments node in the Ledger Sidebar, Dental Shortcut icons would appear in error. 

Managers - Statements

  • Addressed an issue with the "Don't Send Statements to Accounts with Outstanding Claims" option not functioning as intended in the Statements Manager.  

Patients

  • Resolved an issue with using the Inspector drawer's History Tab, where the results were not sorted as expected. 

Preferences - Server Backups

  • Resolved an issue where the "Encrypt Backups with Password" option in Server Backup Preferences would still be unchecked if you enabled this option, but cancelled out of entering a password.

Reports

  • The History Report in MacPractice now records when patients access their clinical record from the Patient Portal. 
  • Resolved an issue with the Patient by Insurance Carrier report not pulling the primary insurance subscriber number in error.
  • Addressed an issue with write off amounts not displaying properly in certain circumstances in the Posted/Procedure Date Day Sheet reports. 

Rx

  • Addressed a very minor display issue in dark mode. 

Scheduling

  • Resolved an issue where working with a transparency (creating, editing, moving, or deleting), MacPractice could unexpectedly quit in certain circumstances.

Server

  • In 12.5, we've converted the sparse bundle that contains database and connection information for MacPractice to APFS (Apple File System). This should improve performance and more importantly, should resolve the need to run the Graceful Quit script. 

Build 12.4.0-64

Clinical

  • Adjusted the Patient Forms widget to display the Date of Service. 

Digital Radiography

  • Resolved an issue where a user cannot export images from the thumbnail section of a locked DR records.
  • Added the functionality to resize filters and presets.
  • Resolved an issue in Digital Radiography Preferences for an Auto-Import folder, where an invalid path would not be greyed out as intended. 
  • Resolved an issue where if you have images open in full screen on a secondary display, then navigate to the Patients Ability to a patient's ledger, the edited image on the second display will be blank in error. 
  • Addressed some inconsistent behavior when dragging an image from outside of MacPractice into the DR Thumbnail view, where this was not always importing the image as expected. 

Inventory

  • Resolved an issue when archiving inventory categories then unarchiving those categories, where the unarchived categories were not re-inserted properly in error. 

Ledger

  • Addressed an issue with the Attorney Notes field in Ledger > Incident > Attorney Tab > Notes 

Managers - Database Utilities

  • Addressed a display issue in the Update Carrier Always Pays Provider utility and the Remove Insurance Portion utility.

Managers - Statements

  • Resolved an issue that could occur in some cases where printing statements from the Statements Manager could result in MacPractice unexpectedly quitting. 

Preferences

  • Addressed a display issue with the Provider column in the Provider/Office Preferences.

Reports

  • Addressed an issue in the Posted Date Day Sheet where the User ID column for write offs was populated from the user who posted the charge. This has been changed so if a user who posted an insurance payment would be represented here instead. 

Reports - Measure Calculation

  • Resolved an issue where Patient Education resources would be counted for multiple providers despite only one having a patient education resource associated with them.

Reputation Marketing

  • Our Reputation Marketing solution, Reputation Loop, has been acquired by Grade.us, who will be taking over our Reputation Marketing solution. We've made some backend changes to accommodate Grade.Us's systems. Navigating to the Reputation Marketing Ability will still function as you'd expect. For more information, we strongly recommend contacting Grade.Us

Rx

  • Addressed a very minor display issue in dark mode. 

Scheduling

  • Addressed a display issue that could occur when adjusting settings in the Appointment Display node. 

Video Capture

  • Addressed some issues when clicking the camera icon in the lower right corner, where if no camera was attached, MacPractice could unexpectedly quit.

Build 12.3.1-29

Bridges

  • Addressed some issues with the DTX Bridge not working as expected. 

Contract Billing

  • Addressed an issue in Contract Billing where if you set the option to post a late fee automatically if the contract charge has not been paid off by the end of a grace period, where the late fees could be posted even if the original charge already has a payment tied to it or not. ROFL

Dental - Restorative Charting

  • Corrected an issue that was causing Dental shortcuts to grey out after switching patients in error. 

Digital Radiography

  • Resolved some issues with Planmeca devices on MacPractice Build 12 and macOS Catalina. 

EHR

  • Resolved an issue when printing EHR Form Narratives, where in the PDF preview, headers and page numbers were not present in error.  

EMR/EDR

  • Resolved an issue where Careslip Orders, when posted, were posting to the incorrect incident in cases where a patient has at least two incidents. 

ePrescribe

  • Corrected an issue with the height and weight fields not properly passing through to NewCrop correctly.

Ledger

  • Corrected an issue where if a user in the ledger clicked on the Transactions or Treatments node in the Ledger Sidebar, Dental Shortcut icons would appear in error.
  • Addressed an issue where if you move a transaction to a treatment plan, the patient portion for the procedures dip into the negative once a predetermination is received. 
  • Corrected an issue when the "Automatically Load Patient in Sidebar" Patient Preference was disabled, where trying to post charges from a billing order would not work as expected. 
  • Resolved a display issue with Ledger General Preferences "Show Archived Incidents in Account Ledger" and "Sort Account Transactions by Date Entered", where the patient's Account Ledger would display the incorrect running balance. Actual data was not impacted by this display issue. 

Login

  • We've established compatibility with macOS Catalina, and as thus we are removing the OS Alert warning a user about running MacPractice on macOS Catalina.

Managers - Statements

  • Resolved an issue where the A/R message in the Statements Manager was not printing as expected on statements.

Miscellaneous

  • Resolved an issue with the Help Menu > Share Screen option not functioning as expected. 

Notes

  • Corrected an issue that could occur when creating a new Note using an existing Template, then using Command-P to save and export the note, then moving the note to a locked folder. In this situation, the newly created note would appear blank in the locked folder in error. 

Preferences - Server Backups

  • Resolved an issue where you could not write a backup to anywhere but the default location. 

Reports

  • Resolved an issue with certain export presets not exporting properly.
  • Resolved an issue with the Patient by Insurance Carrier report not pulling the primary insurance subscriber number in error. 
  • Addressed an issue with write off amounts not displaying properly in certain circumstances in the Posted/Procedure Date Day Sheet reports. 
  • Addressed some issues with the Date By Month reports, where write offs would not always show when filtering for particular providers. 
  • Addressed an issue with the Insurance Claims Outstanding report, where some claims would mistakenly pull into the report in error.

Scheduling

  • Resolved an issue where working with a transparency (creating, editing, moving, or deleting), MacPractice could unexpectedly quit in certain circumstances. 
  • Re-added the functionality to delete multiple repeat appointments.

Timeclock

  • Resolved an issue where if a user does not clock out from a shift on the last day of a month, and remains clocked in for multiple days, they would disappear from the time clock schedule. 

Build 12.3.0-79

Attachments/Images

  • Resolved an issue where if you attempted to drag and drop a single page from a multi-page Pdf into the attachments ability, MacPractice would unexpectedly quit. Now MacPractice simply will not accept the single page drag and drop. 

Dental - Perio

  • Addressed an issue where the Perio control panel could disappear when switching between perio records. 

Digital Radiography

  • Resolved an issue when quitting MacPractice from the full screen view in the DR Ability, where MacPractice would not properly quit in error. 
  • Corrected an issue where in certain circumstances, editing filters and then closing the image editor window would retain the filter changes, but the filter adjustment bars would not appear to have retained the changes in error.
  • Resolved an issue where if you export an image after using the line measurement tool and saving, where the measured annotation would be inverted in error. 
  • Corrected an issue where the Digital Radiography Preference for Image Type was not being honored when importing images in error. 
  • Resolved an issue when using the Sharpen Luminance filter on a new image, then mousing over the image to reveal the tooltip, where it would not appear as if the Sharpen Luminance filter was actually applied in the tooltip. 

EHR

  • Resolved an issue when using the pull from chart buttons on an EHR Section with an identical name as another EHR section, where the buttons would only impact the first section's popovers in error. 
  • Addressed an issue where if you are attempting to capture an image from the Attachments section of an EHR Form, MacPractice could unexpectedly quit.
  • Addressed an issue where if a user had already added an Encounter Diagnosis to a previously billed charge then tried to add the same code, the prompt to confirm whether the user wants to add a new code or pull the old code would not appear as expected. 
  • Resolved an issue where dragging a file into the EHR sidebar was causing MacPractice to unexpectedly quit.
  • Resolved an issue where a user would be unable to select allergy types when reconciling allergies in a EHR Form with an Allergies codified section added to it. 

Inventory

  • Updated some text background color choices in dark mode in the Inventory Ability. 

Ledger

  • Corrected an issue involving Provider Adjustments report not displaying the proper provider for payments refunded to the provider in some workflows.
  • Resolved an issue where diagnosis codes would not pull into a custom-edited UB form with over 4 diagnoses in error. 
  • Addressed an issue where "Predetermination received" entries on a Treatment Plan would disappear after moving a treatment to transactions. 
  • Resolved an internal issue with how supercodes are handled. 
  • Addressed an issue where if a user adds a prescription to a new charge in the Rx Tab of the Charge Window, they would see a "All Patient Medications Restricted" warning in error. 

Managers - Bulk Insurance

  • Resolved an issue where write offs were being applied to charges despite no payment being applied, which could cause patient payments to unapply on charges. 
  • Addressed an issue in particular builds of earlier 11.17 where unapplying bulk insurance payments on a single patient would unapply all write offs in error. 

Patients - Orders

  • Addressed an issue where if you attempt to post care slip charges from the Orders Tab, the charges would post but the patient would not be selected as expected. 

References - Insurance

  • Corrected a display issue where the "Update all Patients" button was slightly cut off. 

References - Referrals

  • Resolved an issue with tabbing between fields in the Referrals References.

Reports

  • Resolved an issue where MacPractice would unexpectedly quit when generating an "Insurance Receipts by Procedure" report.
  • Addressed an issue where an SQL error could occur when exporting a preset on the "Insurance Receipts by Plan Type" report.
  • Corrected an issue where if a user right clicked on some of the results generated in the History Report, MacPractice could unexpectedly quit.
  • Addressed an issue with how Contract Billing charges are displayed in the Posted/Procedure Date Day Sheet report.

Reports - Measure Calculation

  • Addressed an issue where certain patients would not pull into the numerator for the "Health Exchange Reconciliation" report. 
  • Resolved an issue where Patient Education resources would be counted for multiple providers despite only one having a patient education resource associated with them.
  • Made some adjustments to the Receive and Incorporate report. 
  • Addressed an issue with the Patient Education Report, where the column denoting whether a patient had access to the Patient Portal was displaying "No" in error. 

Reputation Marketing

  • Our Reputation Marketing solution, Reputation Loop, has been acquired by Grade.us, who will be taking over our Reputation Marketing solution. We've made some backend changes to accommodate Grade.Us's systems. Navigating to the Reputation Marketing Ability will still function as you'd expect. For more information, we strongly recommend contacting Grade.Us

Scheduling

  • Adjusted the behavior of the Resources node and other nodes with an inherent search bar, where if you enter anything into a search field on Dark Mode, the text would still appear dark in the search field in error. 

Scheduling

  • Addressed an issue that could cause MacPractice to unexpectedly quit when double clicking a result in the Find node of the Scheduling sidebar.

Timeclock

  • Resolved an issue with overtime calculations when the pay period frequency in Preferences > Timeclock is set to "Twice per month". 

TSYS

  • Resolved an issue where generating a Transaction Log in the Accounting Ability would time out in error.

Video Capture

  • Resolved an issue when capturing images, where if you have two image capture windows open and attempt to capture an image, two images are captured in error.
  • Addressed an issue that could cause MacPractice to unexpectedly quit when clicking on the camera button in the lower left corner with no camera attached. 

Build 12.2.0-90

Attachments/Images

  • Resolved an issue where selecting and deselecting patient photos would cause MacPractice to unexpectedly quit.

Client/Server

  • Made a few backend adjustments that should improve performance for some users.

Clinical

  • Added a new license option "MU - CCDA and Portal Alerts" which controls whether MU-related CCDA export alerts appear or not for the office. 
  • Resolved an issue where if a Clinical Note in the Dental tab is deleted, the corresponding Clinical Note would not be cleared from the EHR or Clinical abilities. 
  • Addressed a display issue when adding or editing Historical Immunization records where a particularly long referral name exists, other fields could be shifted in error. 
  • Added a notification that shows in the Clinical Ability if All Incidents are selected, alerting the user to a CCDA record that needs exporting.
  • Resolved an issue where if a patient requires a CCDA export after making a change, you would need to refresh the patient before initiating the export. 
  • Adjusted the sidebar loading in the Clinical Ability. Now not all patients are automatically loaded into the sidebar by default.
  • Resolved an issue where MacPractice could unexpectedly quit when attempting to export a CCDA record in certain circumstances. 

Dental - Perio

  • Resolved an issue where if you select a perio chart record, MacPractice could unexpectedly quit in error. 
  • Adjusted the Gingival Margin notation point to accept negative values.

EHR

  • Resolved an issue with right clicking patient forms to access the right click menu. 

EMR/EDR - Patient Forms

  • Resolved a display issue in Dark Mode, where a signature section in full screen would appear dark on dark in error.

Labs

  • Resolved an issue that could cause MacPractice to unexpectedly quit when receiving duplicate information in HL7 messages. 

Ledger

  • Addressed a display issue where if you changed the provider on a charge, then opened another charge, the Provider drop down would show "none" in error. 
  • Resolved some performance issues that could occur after creating a new prior authorization. 
  • Fixed an issue where Box 14 and 15 of a CMS claims form could not contain different dates.

Managers - Bulk Insurance

  • Addressed an issue where in certain circumstances, two users could be in the same bulk insurance payment, causing potential issues.

Managers - ERA Manager

  • Resolved an issue with patients with more than two insurance claims, where in an ERA Manager payment, if you change a value on a payment or write-off field, and then change the outstanding claim selection, MacPractice would unexpectedly quit. 

Managers - Statements

  • Resolved a display issue in Dark Mode where the patient names within the Statement Manager table were still appearing dark in error. 
  • Addressed an issue when using the Statements Manager in Dark Mode could potentially cause MacPractice to unexpectedly quit. 
  • Added a percentage sign to the Monthly Finance Charges. 

Notes

  • Resolved an issue where if you add an imagine to a Note template, and then select "Move to background" for the image, where the selected image would shift to a different location in error. 

Reports - Clinical Quality Measures

  • Updated several CQM reports so that the SNOMED codes listed on the reports were the correct ones used to populate numerators and denominators. 

Reports - Measure Calculation

  • Addressed an issue with the Patient Education report where the Recorded Education Resource column would not update as expected. 
  • Resolved an issue with the HIE (Receive and Incorporate) report where the numerator would not update as expected. 

Patients

  • Updated languages so that they contained ISO639-1 codes used for exporting CCDAs.

Scheduling - Transparencies

  • Resolved an issue where Transparencies in the Transparency Type node under the "All Blocks' tab are not sorting by date as expected. 
  • Addressed an issue with the Transparency Type node where if you double click on a record,  you'll be taken to a different transparency block in error. 

TSYS 

  • Corrected an issue where rearranged and resized columns would not retain their changes in the TSYS Transaction Log of the Accounting Ability. 

Build 12.1.6-4

Bridges

  • Addressed an issue when running the Romexis Bridge on Catalina and Builds 12 and up of MacPractice.
  • Resolved some issues with the DTX Bridge. 

EHR

  • Resolved an issue when printing EHR Form Narratives, where in the PDF preview, headers and page numbers were not present in error.  

Ledger

  • Resolved a display issue with Ledger General Preferences "Show Archived Incidents in Account Ledger" and "Sort Account Transactions by Date Entered", where the patient's Account Ledger would display the incorrect running balance. Actual data was not impacted by this display issue. 

Build 12.1.5-8

Digital Radiography

  • Resolved some issues with Planmeca devices on MacPractice Build 12. 

Ledger

  • Addressed an issue where if you move a transaction to a treatment plan, the patient portion for the procedures dip into the negative once a predetermination is received. 
  • Corrected an issue when the "Automatically Load Patient in Sidebar" Patient Preference was disabled, where trying to post charges from a billing order would not work as expected. 

Managers - Statements

  • Resolved an issue where the A/R message in the Statements Manager was not printing as expected on statements. 

Miscellaneous

  • Resolved an issue with the Help Menu > Share Screen option not functioning as expected. 

Notes

  • Corrected an issue that could occur when creating a new Note using an existing Template, then using Command-P to save and export the note, then moving the note to a locked folder. In this situation, the newly created note would appear blank in the locked folder in error.

Reports

  • Addressed an issue with the Insurance Claims Outstanding report, where some claims would mistakenly pull into the report in error.

Timeclock

  • Resolved an issue where if a user does not clock out from a shift on the last day of a month, and remains clocked in for multiple days, they would disappear from the time clock schedule. 

Build 12.1.4-8

Bridges

  • Addressed some issues with the DTX Bridge not working as expected. 

Contract Billing

  • Addressed an issue in Contract Billing where if you set the option to post a late fee automatically if the contract charge has not been paid off by the end of a grace period, where the late fees could be posted even if the original charge already has a payment tied to it or not. 

EMR/EDR

  • Resolved an issue where Careslip Orders, when posted, were posting to the incorrect incident in cases where a patient has at least two incidents. 

ePrescribe

  • Corrected an issue with the height and weight fields not properly passing through to NewCrop correctly.

Reports

  • Resolved an issue with the Patient by Insurance Carrier report not pulling the primary insurance subscriber number in error. 
  • Addressed an issue with write off amounts not displaying properly in certain circumstances in the Posted/Procedure Date Day Sheet reports. 

Scheduling

  • Resolved an issue where working with a transparency (creating, editing, moving, or deleting), MacPractice could unexpectedly quit in certain circumstances. 

Build 12.1.3-4

Backups

  • Resolved an issue where backups would not be able to be written to anywhere but the default location on macOS Catalina.

Login

  • We've established compatibility with macOS Catalina, and as thus we are removing the OS Alert warning a user about running MacPractice on macOS Catalina. 

Build 12.1.2-15

Attachments/Images

  • Resolved an issue where if you attempted to drag and drop a single page from a multi-page Pdf into the attachments ability, MacPractice would unexpectedly quit. Now MacPractice simply will not accept the single page drag and drop. 

EHR

  • Resolved an issue where a user would be unable to select allergy types when reconciling allergies in a EHR Form with an Allergies codified section added to it. 

Ledger

  • Addressed an issue where if a user adds a prescription to a new charge in the Rx Tab of the Charge Window, they would see a "All Patient Medications Restricted" warning in error. 

Managers - Bulk Insurance

  • Addressed an issue in particular builds of earlier 11.17 where unapplying bulk insurance payments on a single patient would unapply all write offs in error. 

Patients - Orders

  • Addressed an issue where if you attempt to post care slip charges from the Orders Tab, the charges would post but the patient would not be selected as expected. 

Reports - Daily

  • Addressed an issue with how Contract Billing charges are displayed in the Posted/Procedure Date Day Sheet report. 

Reports - Measure Calculation

  • Added a "Verify Opioid Treatment Agreement" Report for MIPS. 
  • Addressed an issue where certain patients would not pull into the numerator for the "Health Exchange Reconciliation" report. 
  • Resolved an issue where Patient Education resources would be counted for multiple providers despite only one having a patient education resource associated with them.
  • Made some adjustments to the Receive and Incorporate report. 
  • Addressed an issue with the Patient Education Report, where the column denoting whether a patient had access to the Patient Portal was displaying "No" in error.

Reputation Marketing

  • Our Reputation Marketing solution, Reputation Loop, has been acquired by Grade.us, who will be taking over our Reputation Marketing solution. We've made some backend changes to accommodate Grade.Us's systems. Navigating to the Reputation Marketing Ability will still function as you'd expect. For more information, we strongly recommend contacting Grade.Us

TSYS

  • Resolved an issue where generating a Transaction Log in the Accounting Ability would time out in error.

Video Capture

  • Addressed an issue that could cause MacPractice to unexpectedly quit when clicking on the camera button in the lower left corner with no camera attached. 

Build 12.1.1-13

Clinical

  • Adjusted the sidebar loading in the Clinical Ability. Now not all patients are automatically loaded into the sidebar by default. 
  • Resolved an issue where if a patient requires a CCDA export after making a change, you would need to refresh the patient before initiating the export. 
  • Added a notification that shows in the Clinical Ability if All Incidents are selected, alerting the user to a CCDA record that needs exporting. 

EHR

  • Corrected an issue that would cause the right click menu to not work properly on an EHR Patient Form.
  • Addressed an issue where if you add an Encounter Diagnosis that has been used previously, the prompt asking whether a user wanted to add a new diagnosis or pull from the previous usage would not appear as expected. 
  • Resolved an issue where dragging a file into the EHR sidebar was causing MacPractice to unexpectedly quit. 

Installer

  • Updated the Refcon included in the MP installer to the 191120 build. 

Labs

  • Resolved an issue that could cause MacPractice to unexpectedly quit when receiving duplicate information in HL7 messages. 

Reports - Accounting/Financial

  • Corrected an issue when right clicking in a report (for example, highlighting an account number then right clicking to copy the text), where MacPractice would unexpectedly quit.

Reports - Clinical Quality Measures

  • Updated several CQM reports so that the SNOMED codes listed on the reports were the correct ones used to populate numerators and denominators.
  • Adjusted the help link for the Controlling High Blood Pressure report. 

Reports - Measure Calculation

  • Resolved an issue with the HIE (Receive and Incorporate) report where the numerator would not update as expected. 
  • Updated how the Receive and Reconcile report is generated. 
  • Addressed a query issue impacting filters in the Receive and Reconcile report. 
  • Addressed an issue where incorrect encounters were being included on the Receive and Reconcile report. 

Build 12.1.0-103

Canadian Dental Claims

  • Resolved an issue where MacPractice would unexpectedly quit when sending claims for patients with two CDA insurance records.

Clinical

  • Addressed some slowness that could occur with large data sets when printing or exporting CCDA records.
  • Adjusted the Export Incident window to remember the user's choice regarding whether to print or not print the exported Clinical Summary.
  • Addressed a potential CCDA validation issue. 
  • Resolved an issue with the CCDA Export alert not triggering as expected. 

Database

  • Added the new 2020 ADA Codes to the Codes Managers. 

Dental - Perio

  • Resolved an issue where if you navigated to a perio record, then to the Completed Procedures or Treatment Plan nodes, the Charting Shortcuts would be missing in error. 

EHR

  • Addressed an issue with the Active/All toggles in EHR causing MacPractice to unexpectedly quit. 
  • Addressed a display issue when entering vitals, where if a patient was under 3 years of age, the Head circumference field would overlap the Delete/Cancel buttons.
  • Resolved a display issue when selecting EHR Sections, where the name field would not display any data until you clicked in it. 
  • Addressed the behavior of the "Automatically Construct Narrative" checkbox in EHR sections, where the checkbox would not stay checked after clicking it in error. 
  • Resolved an issue in the EHR Ability when you attempt to sort the sidebar. This issue would prompt the user to save twice in a row in error. 
  • Corrected a display issue where if you click on a reconcile sheet link, the popover would display on a different part of the screen in error.
  • Addressed a minor issue where if you add or edit an order in an Orders section that is tied to an inactive user, the user name would instead display their ID in error.

Ledger

  • Corrected an issue when after creating a negative adjustment from an insurance payment window, where if you use the Unapply Selected Charge option, the unapplied negative adjustment is not properly accounted for in the Accounting Ability in error.
  • Resolved a display issue where if you change the Deposit Account in the Payment Window, the Procedure Date label would turn red indicating a problem when no problem exists. 
  • Corrected a minor display issue where in a treatment rebuild window, the "Use Current Plan Benefits" checkbox would not display as intended. 
  • Addressed some potential slowness on the backend of the database when posting charges. 
  • Resolved an issue where if you refunded a payment and then edited the payment so it was lower than the actual refund amount, strange behavior could occur in error.
  • Addressed an issue when mapping an ICD9 code to an ICD10 code from the Charge window, where if you create a claim shortly after, MacPractice will request you remap the code in error.
  • Addressed an issue that could occur after moving a patient to their own account where in special circumstances balances could be stuck on patient portion in error. 

Managers - Bulk Insurance

  • Adjusted an error message that mistakenly referred to the "Insurance Payment Manager" instead of the Bulk Insurance Manager in error. 
  • Resolved an issue when a user has multiple windows with the Bulk Insurance Manager open on both, where potentially a user could bypass an account lock and cause MacPractice to unexpectedly quit. 

Managers - Database Utilities

  • Addressed an issue when using the search feature in Database Utilities, where if the search doesn't find any matches, those utilities that don't match the search are still displayed in error.

Managers - ERA Manager

  • Addressed a printing issue where the background would not print properly when printing from the ERA Manager. 

Managers - Statements

  • Addressed an issue in very rare and unique circumstances where the Statements manager could take into account previous unapplied amounts that would not show up in Unapplied Balance reports or on the patient's ledger. This has been resolved. 

Miscellaneous

  • Added dark mode support to some less commonly used areas of the software.

References - Insurance

  • Resolved an issue where a user could archive an insurance reference with outstanding claims tied to it in error.

Reports

  • Addressed a display issue when viewing reports in Mojave's dark mode.
  • Resolved some unresponsiveness when using the Accounts Receivable report, clicking on account links, then returning to the report to re-run it by clicking the Apply button. In this scenario, the Apply button would not respond.
  • Improved performance when generating reports. 
  • Addressed an issue with Patient Education Resources Report not always identifying whether a resource was added to a patient account in error. 

Reports - Measure Calculation

  • Adjusted the default list of EP Procedure Codes tracked by MIPS/Medicaid Measure Calculation Reports.  
  • Updated the "Colorectal Cancer Screening" report to 2019 MIPS/Medicaid reporting standards. 
  • Re-added several CMS reports for the 2019 reporting period. 
    • CMS 52 HIV/AIDS: Pneumocystis Jiroveci Pneumonia (PCP) Prophylaxis
      CMS 124 Cervical Cancer Screening
      CMS 130 Colorectal Cancer Screening
      CMS 133 Cataracts: 20/40 to Better Visual Acuity within 90 Days Following Cataract Surgery
      CMS 149 Dementia: Cognitive Assessment
      CMS 155 Weight Assessment and Counseling for Nutrition and Physical Activity for Children and Adolescents
      CMS 165 Controlling High Blood Pressure
  • Addressed an issue with the Patient Education Report, where the column denoting whether a patient had access to the Patient Portal was displaying "No" in error. 

Schedule

  • Addressed an issue that was causing issues printing a schedule when "Row Background" was checked.
  • Addressed an issue in the Goals node of the Schedule ability, where if you double click on a production goal with Mojave's dark mode enabled, there is a display issue with the editing field. 
  • Adjusted the tooltips when mousing over Goals-related items on the Schedule to better explain how these values are calculated. 

Timeclock

  • Resolved an issue where in some circumstances, a user was not able to click and drag to create new time clock records. 

TSYS

  • Resolved an issue where if you completed a TSYS credit card transaction in a payment window, if a user would change the overall payment amount, no alert warns the user about changing the payment amount in error.

Build 12.0.0-100

Attachments/Images

  • Resolved an issue where creating a new attachment or interacting with the Default attachment could cause MacPractice to unexpectedly quit on Mojave.

Bridges

Clinical

  • Resolved some display issues with multiple allergies and CCDA records appear in the patient alerts pop up when selecting a patient. 
  • Resolved an issue when using the "More" button in the Immunizations widget and using it to print off an Immunization record, where patient-identifying information was left off in error. 
  • Added the ability to de-select all in the CCDA Export Manager. 
  • Resolved an issue where offices not attesting for MIPS would see the CCDA Export alerts on patient records in error. 
  • Addressed some slowness when loading Clinical records. 
  • Resolved an issue where previewing a Patient Form in the Patient Forms widget would cause MacPractice to unexpectedly quit. 
  • Corrected a privilege issue where if a user does not have the Clinical user privilege to Create CCDA Documents, that user could still export a CCDA in error. 

Database

  • Corrected an issue that was slowing down database interactions and bloating the database size. 
  • Resolved a database query issue that was causing slowdown in some Clinical areas. 
  • Corrected a query to the database that was causing slowness when accessing patient records. 
  • Made some improvements to some back-end database processes. 

Dental - Perio

  • Resolved an issue when comparing Perio charts, where if there was a DR image associated with a tooth, the tooth reference numbers were not displaying properly in error. 

Dental - Restorative Charting

  • Added a suppressible alert when using a supercode without a tooth selected. 
  • Resolved an issue where you could not adjust Amalgam colors in References > Charting Material Colors. 
  • Addressed an issue that would prevent a user from toggling multiple primary teeth to permanent teeth if procedures were already tied to the selected teeth.
  • Addressed an issue where if you double click on a Clinical Note in the Clinical Note Table, the resulting window to read the Clinical Note cannot be resized. 
  • Corrected an issue where Common Clinical Notes were not pulling properly into Restorative Charting in error. 
  • Fixed an issue where the Command+S shortcut to save a Clinical Note was not functioning properly in Restorative Charting.

Digital Radiography

  • Addressed an issue where MacPractice could unexpectedly quit when right clicking a thumbnail, selecting "Archive All", then immediately importing a new image. 

EHR

  • Resolved an issue where CCR documents would not appear in EHR. 
  • Added a duplicate code warning in the Encounter Diagnoses section. 
  • Corrected an issue where a forward slash in the section name was causing buttons and the gear icon from working as intended. 
  • Resolved an issue where if a custom section has the same name as a codified section, a new window would appear when clicking the codified section's links in error. 
  • Resolved a display issue where popovers on a particular build were appearing in the wrong place. 

Forms

  • Added the new 2019 ADA Claim Form. It is important to note here that the Veterans' Administration is now requiring all dental claims to be filed with this form.

iEHR

  • Resolved an issue where iEHR would unexpectedly quit when selecting "Family Member - Unknown" in a Family History element. 
  • Corrected an issue where iEHR could unexpectedly quit when tapping off of a form with an immunization with route selected. 

HL7

  • Resolved an issue where in certain circumstances, SIU HL7 messages would cause MacPractice to unexpectedly quit when updating patient demographics. 

Ledger

  • Resolved an issue where in certain cases when creating new charges, the Recall field could be pre-populated even if there's no default Recall tie configured in that charge's fee. 
  • Addressed an issue regarding incorrect write off amount when multiple payments are involved in certain circumstances. 
  • Resolved a potential issue when attempting to print from the Ledger with no items selected. 
  • Adjusted the Payment/Adjustment Type drop down in the Payment menu to be better able to distinguish adjustment types. 
  • Addressed an issue when selecting a Collections payment type, the co-pay checkbox in the payment window is still present in error. 
  • Resolved an issue with tying an existing treatment to an existing appointment via the Treatment Plan. 

Managers - ERA Manager

  • Addressed an issue where posted ERA Payments would not move to completed as expected. 

Managers - Statements

  • Addressed an issue when printing Patient Payments in the Statements Manager, where if you set a date range, then select Print and open the patient payments in preview, MacPractice will slow down and eventually quit unexpectedly. 

Menu

  • Corrected an issue when dragging an item to the List Window where in certain circumstances, MacPractice could unexpectedly quit.

Miscellaneous

  • Addressed an issue where the software would prompt you to authenticate upon logging out. 

Patients

  • Addressed an issue where MacPractice could unexpectedly quit or cause database errors when adding insurance records and posting insurance payments under very specific circumstances. 
  • Resolved an issue where if a Communication Preference (In Patients Ability > Patient Tab > Communication Sub-Tab) is not set, if you send out AutoRemind Recall/Follow-up reminders via a Marketing Report for a patient, every other patient would not receive a recall notification in error. 
  • Addressed a display issue when editing Insurance and Referrals fields in the Patient Tab of the Patients Ability, where your data entry would not be visible until saved. 

Preferences

  • Addressed an issue where the "Pull from License" button in eStatement Preferences was not working as intended.

References - Insurance

  • Resolved an issue where a selected eClaim Template would revert to "none" in certain circumstances. 

Reports

  • Resolved a display issue when highlighting a record in a filter selector, where the text does not stand out when selected. 

Reports - Measure Calculation

  • Addressed an issue where the BMI and Blood Pressure report would spin endlessly when trying to generate the report. 
  • Addressed an issue with the Patient Electronic Access report, where running the report for lengths of time shorter than a year would result in MacPractice unexpectedly quitting.
  • Resolved an issue with the Summary of Care Measure report, where if two referrals were listed on the same patient, they would only be listed once on the report in error. 

Rx

  • Added a function to prevent all patient medication records from being viewed unless a specific patient is selected with the patient selector. An alert will appear the first time you navigate to the Rx Ability with no patient selected.

Scheduling

  • Corrected an issue where if the "Allow Overlaps with Appointments/Blocked Timeslots" preference in Preferences > Scheduling is disabled, the schedule would still allow overlapping appointments in error.
  • Resolved an issue when creating repeating appointments, where the custom option would be reset upon saving in error.
  • Addressed an issue when changing Appointment Display text colors to white or bright colors, where the color choice would not be precise, causing display issues on both light and dark modes.  
  • Corrected an issue where if you create or update a text display option in the Appointment Display node > Text Tab, the drop down for Format would reset upon saving to dashes in error. 

Sidebar

  • Addressed an issue where if a client computer has issues communicating with the server computer, the sidebar's currently loaded patients would all read as deceased. We have revived the incorrectly dead patients just in time for Halloween.

Timeclock

  • Resolved an issue where in certain circumstances, Timesheet Reports would cause MacPractice to unexpectedly quit. 

TSYS

  • Addressed a display issue in the Accounting Ability > Transaction log on Dark Mode on macOS Mojave. 
  • Resolved an issue after deleting a payment that contained a TSYS credit card transaction, where a user could not repost these transactions from the Accounting Ability's Transaction Log as intended. This would also impact a non-ledger sale/refund.
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