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Gen 11 Release Notes for Limited Release (Builds 11.0 and Up)

Release Notes apply to MacPractice DC, DDS, MD, and 20/20. Some fixes and new features may not apply to your branch of MacPractice.

This page is intended for limited release builds, typically including builds that go out to our beta program and for other, limited purposes. For our main release notes, please refer to this page.

Before updating, we advise double-checking our Software Requirements page to confirm your computers meet the necessary system specifications.

And as always, if you notice any ongoing issues or feedback with statements and other facets of the software, don't hesitate to reach out!

Note: The process of updating MacPractice can take awhile. Be sure to set aside plenty of time for the update process! This is especially the case when updating from Gen 7 to Gen 10.

You should always ensure you have a fresh backup available when updating MacPractice. However, the process of updating to MacPractice 10.6.1+ from 7.3 will generate a separate backup as there are extensive database updates in MacPractice 10. This will extend the length of updating.

Build 11.12.0-188

Digital Radiography

  • Resolved an issue with Suni devices on macOS Mojave, where an "Error Reattach Device" message would occur, necessitating quitting and re-opening MacPractice. 

eClaims - NEA

  • Resolved an issue where an attachment description would not display when using the fast Attach window. 

EHR

  • Resolved a display issue with Family History options having "squished" checkboxes. Checkboxes have 50% less squish now. 
  • Addressed a display issue where you could resize the prescription element window in EHR to be practically invisible. 

Installer

  • Fixed an issue that would cause an erroneous compatibility message to appear after restoring a database. 

Ledger 

  • Addressed an issue when saving a charge with a FDB medication tie, where a database error could occur in certain situations. 
  • Corrected an issue that was causing the "Show Ticket Window", located in the Help Menu, to not display as intended. 
  • Addressed a display issue when creating a Positive Adjustment, where column width could cut off some numbers by default.
  • Addressed an issue that would cause MacPractice to unexpectedly quit when printing a custom claim form with artwork. 
  • Addressed an issue where an Appeal Payment alert could potentially cause the insurance payment window to "detach" and appear in the corner of the screen in error. 
  • Added a Claim Number column to the ledger, indicating whether they are Paper or Electronic Claims with a P or a E tailing the end of the Claim Number.
  • Adjusted the "Procedure Date" column in Payments and Charges to indicate whether whether the Procedure Date is for a Charge or a Payment.  
  • Resolved some insurance estimating issues that could occur in certain circumstances. 

Managers - ERA Manager

  • Resolved a workflow issue where if you double click to open an ERA to post, then press enter with "Save/Next" highlighted, the ERA will save but you will not be taken to the next ERA. 

Menu

  • Resolved an issue in the Online Users Window, where the "Record ID" column was showing the User ID Number in error. 

Notes

  • Resolved an issue where MacPractice would freeze on occasion when attempting to add a new note to a patient. 
  • Resolved an issue where Notes images would be flipped in error. 

Patients

  • Resolved an issue on the Patient Tab, where if a weight is entered into the patient's vitals on the Clinical Tab, that weight would not display on the Patient Tab properly. 

Patients - Orders

  • Corrected an issue when making a change to an order, then selecting "Don't Save" when navigating away, the Save prompt would reappear, catching the user in a loop. 

Reference Concept Database

  • Addressed an issue where searching for some medications, where some codes were not searchable and causing a database error to occur. 

Reports - Daily

  • Capitalized some columns in the Posted/Procedure Date Day Sheets.
  • Addressed an issue where you wouldn't be allowed to export the Posted/Procedure Date Day Sheet without a bank account and allocation amount assigned in Preferences > Financial > > Banking. 
  • Adjusted the Posted/Procedure Date Day Sheet's Daily Report window to be more consistent in how it displays Providers and Offices throughout sections. 
  • Resolved an issue with deposit slips in Daily Reports includes a bulk insurance payment, MacPractice would unexpectedly quit when selecting Deposit Slip from the View Options. 

Reports - Insurance

  • Adjusted Insurance Reports to use "Timely Filing Status" in replacement of the term "Threshold Claim Type" for more consistency throughout the software.

Scheduling

  • Addressed an issue with Transparency blocks with apostrophes in the name, where if you reschedule one of these blocks that have been set to repeat, MacPractice could unexpectedly quit. 
  • Adjusted the Appointment Detail window so that the labels at the top are easier to read. 
  • Addressed an issue that could occur if a Recall appointment is deleted, triggering an On-Call replacement. If you schedule this On-Call appointment from this workflow, the Schedule would presume that the Recall is now tied to this On-Call record instead of the original patient in error. 

Build 11.11.0-88

Accounting

  • Addressed an issue where MacPractice would unexpectedly quit in the Provider node when double clicking a record, then returning to the Provider node and double clicking another record. 

Dental - Restorative Charting

  • Posted and Procedure Date fields are now included in the Clinical Notes Table, and both carry into the Patient's Clinical Tab.

EHR

  • Addressed a display issue with the Family History window size. 

Forms

  • Resolved an issue with printing labels with MacPractice, where you aren't able to select the appropriate paper size when printing from MacPractice in error. 

iEHR

  • Corrected an issue where if you select an item with a List Element, you could not de-select the item unless you did it from the MacPractice software.  

Insurance

  • Resolved a display issue with the Primary and Secondary tab insurance fields that would cut off dates using hyphens (-) as opposed to slashes (/)

Inventory

  • Addressed an issue where MacPractice would unexpectedly quit when trying to print off barcodes for inventory items.

Ledger

  • Addressed an issue with the "Deduct Estimated Write-Off from Open Balance" preference and how it syncs with other computers on the network.
  • Resolved some insurance estimating issues that could occur in certain circumstances. 
  • Resolved an issue where pressing Command S with an Insurance Payment open would not actually save the payment.

Managers - Database Utilities

  • Resolved an issue where MacPractice would unexpectedly quit when running the "Revert Write-Off" database utility. 

Managers - ERA Manager

  • Resolved an issue where ERAs processed as secondary would not automatically update connected claims as "Paid/Closed". 

Menu

  • Resolved an issue where MacPractice would unexpectedly quit when accessing the Help Menu > MacPractice HelpDesk on macOS Mojave.

Miscellaneous

  • Addressed an issue in various places in the software such as when popping the bubble to open a live chat or in Updox Faxing, where if you attempt to upload a file and then cancel before finishing the transaction or saving, MacPractice would unexpectedly quit. 

Notes

  • Corrected an issue when selecting the data to be pulled into a note template, where the selection table would be empty. 
  • Resolved an issue that would cause MacPractice to unexpectedly quit when exporting a Note to PDF. 

Patients - Clinical

  • Resolved an issue where if you click the Preview button on a Clinical Note in the Clinical Tab of the Patient ability, in certain circumstances MacPractice could unexpectedly quit. 

Patients - Order

  • Addressed some display issues when creating Lab Orders for a patient.

Preferences

  • Resolved a display issue when editing Labs Preferences and switching between Quest Diagnostics and other labs. 

Build 11.10.3-1

Digital Radiography

  • Resolved an issue with Suni devices on macOS Mojave, where an "Error Reattach Device" message would occur, necessitating quitting and re-opening MacPractice. 

Build 11.10.2-12

eClaims - NEA

  • Resolved an issue where an attachment description would not display when using the fast Attach window.

Ledger 

  • Resolved an issue when insurance estimating is enabled, where in certain circumstances the primary and secondary write off would be calculated before the primary payment is entered.  
  • Added a Claim Number column to the ledger, indicating whether they are Paper or Electronic Claims with a P or a E tailing the end of the Claim Number. 
  • Corrected an issue that would prevent a user from using the "Command-S" keyboard shortcut to save when an Insurance Payment is open. 

Managers - ERA Manager

  • Resolved a workflow issue where if you double click to open an ERA to post, then press enter with "Save/Next" highlighted, the ERA will save but you will not be taken to the next ERA. 

Notes

  • Resolved an issue where MacPractice would freeze on occasion when attempting to add a new note to a patient. 
  • Corrected an issue when selecting the data to be pulled into a note template, where the selection table would be empty.
  • Resolved an issue where Notes images would be flipped in error.

Build 11.10.1-1

Ledger

  • Addressed an issue where an Appeal Payment alert could potentially cause the insurance payment window to "detach" and appear in the corner of the screen in error. 

Build 11.10.0-118

Accounting

  • Addressed an issue where if you double click a payment line item in the Bank Accounts node, you would not be taken to that payment in the Ledger in error. 

Dental

  • Addressed a potential memory leak when displaying dental charts. 
  • Posted and Procedure Date fields are now included in the Clinical Notes Table, and both carry into the Patient's Clinical Tab. 

Digital Radiography

  • Resolved a display issue where the values for the filter "Image Histogram Equalization" and subsequent fields are slightly smaller than the other filters.

eClaims

  • Addressed an issue that was causing HSA/HRA/FSA ERAs from posting properly.

EMR/EDR

  • Resolved an issue when printing the form side of patient forms, where if you use the "Print Multiple Patient Forms" option, it prints in the reversed intended order. 
  • Resolved an issue when printing multiple Patient Forms where the date printed would not be handled consistently.

EHR

  • Resolved an issue when printing EHR patient narratives, where MacPractice would unexpectedly quit in certain circumstances. 

Forms

  • Addressed an issue where if you delete a paper form then switch to an ability that isn't refreshed that still shows the form, clicking on that form would cause MacPractice to unexpectedly quit. 
  • Resolved an issue with printing labels with MacPractice, where you aren't able to select the appropriate paper size when printing from MacPractice in error.

Installer

  • Adjusted the default sparse bundle that stores the database information to better facilitate databases larger than 500 GB when installing MacPractice. 

Ledger 

  • Addressed an issue in the charge window, where after entering a code a user might experience issues tabbing between fields. 
  • Resolved an issue that would occur with Insurance Estimating enabled, where the open balance for a closed claim would still fall under insurance portion in error in certain configurations. 
  • Corrected an issue where if you had an image that was 267 or less pixels tall, an uploaded image for NEA would display as an "Image not Found" placeholder in error.  
  • Added Dark Mode support for the Charge Window.

Managers - Collections

  • Resolved an issue when adding a payment to a charge for a patient who's in Collections, where in certain circumstances TransWorld would not receive the notification of a paid amount in error.

Managers - ERA Manager

  • Resolved an issue where ERAs were not moving to the completed bin when posting and saving payments. 
  • Addressed an issue where if you click on a secondary payment and then select a secondary claim from the outstanding claims dropdown, the ERA Manager would move the previous coinsurance amount from the primary payment into the write-off amount in error.
  • Resolved an issue where ERAs processed as secondary would not automatically update connected claims as "Paid/Closed". 

Preferences

  • Resolved a minor display issue in Forms Preferences.
  • Added a Backups Preference "Restart Database Server After Backup Completes". 

References - Fee Schedules

  • Corrected an issue when saving a fee schedule that could result in MacPractice unexpectedly quitting.

References - Forms

  • Resolved an issue when test printing any inventory label form from References > Forms, where MacPractice would unexpectedly quit. 

Scheduling

  • Resolved an issue that would cause MacPractice to unexpectedly quit when tying a recall to an appointment without a recall in certain circumstances. 

Software Update

  • Addressed an issue that would cause the _macpractice OS user to be removed on updating the macOS version in some circumstances, causing issues within MacPractice. 

 

Build 11.9.0-98

Dental - Perio

  • Addressed an issue where MacPractice could unexpectedly quit when accessing the Notation Points window. 
  • Addressed an issue in Perio Charting where, if Attached Gingiva is set to "Desc" in Notation Points, you aren't able to delete any letters entered into an Attached Gingiva pocket.

Digital Radiography

  • Resolved an issue where images would not export with "Include Patient Name" selected. 

Forms

  • Addressed an issue where if you delete a paper form then switch to an ability that isn't refreshed that still shows the form, clicking on that form would cause MacPractice to unexpectedly quit. 
  • Resolved an issue with printing labels with MacPractice, where you aren't able to select the appropriate paper size when printing from MacPractice in error. 

eClaims

  • Addressed an issue that was causing HSA/HRA/FSA ERAs from posting properly. 

Insurance

  • Adjusted the Insurance Tab in the Patients ability so the first insurance will be selected by default. 

Ledger

  • Corrected a display issue when creating a negative adjustment, where the total at the bottom of the Adjustment column wouldn't reflect the total adjustment amount until the user saves and re-opens the negative adjustment. 
  • Resolved an issue when entering a new charge and "Enter Payments After Saving Charges" is checked, where if you enter a payment amount that is greater than the unpaid amount then tab out of the field, you would be given an Overpaid error. 
  • Addressed an issue that would occur after adding an insurance record to a patient that already has a treatment in a Treatment Plan, where rebuilding the Treatment Plan would not pull write offs properly. 
  • Addressed an issue where you could enter a particular charge and delete the procedure description from the charge in question. 
  • Corrected an issue when applying a crash payment to a patient's open balance, where if you run a statement under the print menu for today's transactions, where a line item would be created that indicates the previous balance is larger than it should be in error. 
  • Addressed an issue where if you use the Incident Drop Down Menu to select a particular Incident in the Insurance Payment window, not all appropriate claims would appear in Outstanding Claims in error.
  • Resolved an issue that was causing printed insurance claims to not pull information properly under certain circumstances. 

Managers - Bulk Insurance

  • Addressed an issue when entering a bulk insurance payment that could occur, which would cause an "over write-off" error that would loop and could not be closed. 

Menu

  • Addressed an issue with the Online Users window, where if you have double digit number of users logged in, the Online Users field would not display properly.

Notes

  • Resolved an issue that would cause MacPractice to unexpectedly quit when exporting a Note to PDF.
  • Corrected an issue that would cause MacPractice to unexpectedly quit on macOS Mojave when manipulating Note pull fields in certain circumstances. 

Patients

  • Added Dark Mode compatibility to the follow up/recall table. 

Patients - Clinical

  • Addressed an issue when adding a diagnosis code to a patient's problem list, where the CQM Value field is too small to see any entry. 
  • Resolved an issue that would cause MacPractice to unexpectedly quit when interacting in the Immunizations widget in certain circumstances. 

Patients - Orders

  • Added the ability to see primary and secondary insurance information in a created patient order.

Preferences

  • Adjusted the phrasing of some patient preferences to more clearly state the intent behind the preference.
  • Addressed a display issue with some Scheduling Preferences being cut off in the Calendar Tab.

Reports - Daily

  • Resolved an issue where the credit card reference number would not pull properly into the deposit slip on the Posted Date Day Sheet report. 
  • Resolved an issue where the patient's name and ID would not show up in the Daily View All report after adding an insurance payment to the patient's ledger. 
  • Corrected an issue where negative adjustments that were unapplied then reapplied would not update a Procedure Date Day sheet to display the newly applied date for adjustments. 
  • Adjusted the Posted/Procedure Date Day Sheet sorting category "View User" to "View by Updated User". 

Scheduling

  • Resolved an issue that would cause MacPractice to unexpectedly quit when dragging an appointment to a Form in the sidebar. 
  • Corrected an issue where using a certain workflow, you are unable to add a new record in the schedule with the New Patients or Pending Patients node selected in the sidebar.
  • Addressed an issue that could cause MacPractice to unexpectedly quit when creating new transparency blocks in certain situations.
  • Addressed an issue that could cause MacPractice to unexpectedly quit when creating new transparencies in certain situations. 

Scheduling - AutoRemind

  • Addressed an issue with sending recall reminders via SMS Message.

Scheduling - Recalls

  • Resolved an issue where if you add a 30 day recall for a patient, then schedule an appointment and tie the recall to the appointment, if you attempt to move that appointment to a time after the recall date but before the appointment date, you'd see a warning about scheduling before the recall date in error.

Server

  • Adjusted the MacPractice Apache server to utilize ports 26691 and26692 in place of ports 80 and 443 respectively. 

Services and Products

  • Added a new Domain Registration link in the Services and Products ability, located only on the Server. 

Build 11.8.0-121

Dental - Perio

  • Adjusted Perio Charting so that you can now use the right click menu when selecting multiple teeth. 

Digital Radiography

  • Resolved an issue that would cause the tooltip when you hover over an image to display a patient name of null.
  • Addressed an issue where some filters do not apply correctly to images in some circumstances. 
  • Adjusted the full screen view so that when you switch MacPractice or application windows, when you return to MacPractice it will retain the full screen view. 

eClaims

  • Addressed an issue that could cause the open balance for an account was larger than the actual charges if a particular workflow was used. 

EMR/EDR

  • Resolved an issue that would cause the "Print All Patient Forms" option from not formatting the printed date properly. 
  • Addressed a High Sierra-specific issue where printing all EMR Patient Forms would result in blank pages. 
  • Resolved an issue when printing multiple Patient Forms where the date printed would not be handled consistently. 

Forms

  • Addressed an issue where the patient name would not populate next to the payment on an Account Statement form. 

Ledger

  • Addressed an issue when creating a new negative adjustment, where the drop down selector for Adjustment Type is cut off at the end in error. 

Ledger - Treatment Plan

  • Resolved an issue where the "Scheduled Units" field in the New Treatment window was not displaying on the Treatment Plan table in error. 

Managers - Bulk Insurance

  • Addressed an issue where bulk insurance payments could duplicate when updating to 10.7 in certain circumstances. 

Managers - Database Utilities

  • Resolved an issue with the Move Patient to Another Account Database Utility, where in some circumstances the database utility could fail due to an unpaid finance charge from a deleted statement in error. 

Managers - ERA Manager

  • Corrected a display issue when opening an ERA payment that has already been posted and applied, the payment field for the associated charges will appear blank in error. 

Menu

  • Updated the MacPractice Business Services "Request a Quote" tool in the Help Menu to more accurately pull information to be used in building a quote for MPBS services. 

References

  • Corrected an issue when duplicating a paper form template, that would cause an error to occur warning the user that the form in question is read only in error. 

References - Referrals

  • Addressed an issue with the Inspector/Drawer's reports when selecting a referral record in References > Referrers. 

Reports

  • Added the User Transaction Type filter to the Report Filter Defaults. 
  • Resolved an issue with the User Activity report incorrectly reporting the total number of charges posted and charges updated in error. 

Scheduling

  • Resolved an issue where if you add a new appointment type on the fly, in some circumstances right clicking on an appointment will show every option, even those typically greyed out in error. 
  • Addressed an issue when creating rules for Transparencies, where if you set a rule involving a procedure, you can see procedure codes for archived Fee Schedules in error. 
  • Resolved an issue when tying multiple treatments to an appointment in the advanced view that could cause errors to occur. 

Timeclock

  • Resolved an issue where the Accounting Summary Report does not calculate standard and overtime hours as intended. 

TSYS

  • Adjusted the payment window when handling credit card payments with the TSYS integration so that the payment automatically attempts to save when receiving a partial/full approval.
  • Addressed an issue where the card reader's response to a transaction would be cut off in error.
  • Addressed an issue that would occur when attempting to perform a card transaction for $1,000.00, where the PAX device would ask the user to re-enter the amount into the device, and the amount listed is $1.00 on the PAX device in error. 
  • Added the ability to print card receipts for insurance credit card payments. 
  • Resolved an issue where IP addresses supplied from devices that would add in leading zeroes would be parsed correctly by MacPractice. 

Build 11.7.0-135

Autoremind

  • Resolved some issues with Autoremind synching appointments after appointments have been confirmed. 

Attachments

  • Corrected an issue when attachments are imported when using a Retina display, where the imported attachments would be resized to 200% of the original in error. 

Bridges

  • Resolved some issues with the XDR bridge not sending information over in the correct way in some circumstances. 

Dental - Perio

  • Resolved an issue when comparing dental charts when localization preferences are set to use CDA fields, where the tooth numbers would revert back to US tooth numbers in error. 
  • Addressed an issue here you could still create per charts by using the "New Perio Record from Most Recent" options with the user only having the "View Perio Charts" privilege enabled. 
  • Addressed an issue when right clicking a tooth would not always allow you to toggle missing/primary/permanent in error. 
  • Resolved an issue where missing or extracted teeth would not print on perio charts if the date of the perio record was before the missing or extracted date. 

Dental - Restorative Charting

  • Corrected an issue where using a supercode when posting a charge in the Completed Procedures or Treatment Plans node in Restorative Charting would not include the tooth number in error. 
  • Addressed some display issues with marking a tooth previously marked as unerupted in 7.3, as erupted after updating to 10.7.x. 
  • Resolved a display issue where in the Charting Window in the Dental Tab, the patient portion for a given procedure is cut off in error.  
  • Made an adjustment to the keyboard shortcut to cycle through the Dental Timeline. You can now cycle by using Command-Option-Left Arrow or Right Arrow. 
  • Adjusted the behavior of the clinical ledger visible in the Dental tab, so Contract Billing charges are no longer displayed. 
  • Resolved an issue when charting a supernumerary tooth onto a primary tooth, the permanent supernumerary tooth number is used instead. 
  • Corrected an issue where if you chart a bridge over a tooth marked as extracted in Completed or Existing Procedures, the extracted tooth's missing X marker would be red indicating that the removal is only planned.
  • Addressed an issue when attempting to chart an Implant Service in the Charting Window of the Dental tab, where the Implant Service window would not fully display in error.
  • Resolved an issue where the color coding for Charting Material Colors in References was not being honored appropriately when charting decay on a dental chart.

Digital Radiography

  • Addressed an issue with a DR Import Folder not pulling all images into a visit until refreshing the patient. 
  • Addressed an issue on Mojave when adding an Auto Levels filter and setting the value to 2.00, where MacPractice would unexpectedly quit. 
  • Resolved a display issue with the filter slider bars disappearing intermittently in a non-consistent fashion. This would only occur on Mojave. 
  • Addressed some display issues with the fullscreen view when toggling from one ability back to the Digital Radiography ability. 
  • Resolved an issue where removing a filter does not visually reflect the filter change until you re-load the image. 
  • Addressed a display issue when using the next/previous buttons to cycle between images, where the radio button backgrounds would appear to grow and shrink in error. 
  • Resolved an issue where DR images that were saved in MacPractice on OS High Sierra, where the images would appear lighter than intended when opening them in another app, such as Preview. 

eClaims

  • Addressed an issue that could occur in rare circumstances where charge data would not populate any payment information on secondary eClaims. 
  • Corrected an issue when saving a claim that was moved to Invalid would move the claim to Ready to be sent in error.
  • Addressed an issue where MacPractice could unexpectedly quit in the eClaims Ability in certain circumstances. 

EHR

  • Addressed an issue where the PRN, First Order of Record, and May Substitute on medications could be edited in EHR after the medications were printed. 

EMR

  • Resolved an issue where under certain circumstances, posting charges from a care slip order would add an additional diagnosis code onto the charge in error. 

ePrescribe

  • Addressed some issues with links not being responsive in ePrescribe. 

Export

  • Addressed an issue with using export presets in the Patients by Insurance Carrier report, where if you are attempting to use the "Renewal Date Year Checked" field, the year will default to 2008 regardless of the list data exported.  

Faxing

  • Resolved an issue where an attachment added from the Faxing Ability and attached to a patient chart would not be visible when no patient is selected. 

Forms

  • Resolved an issue that would prevent care slips from printing in certain circumstances. 

Jive

  • Resolved an issue where the Jive call button would not function in the third phone number field in Schedule's Appointment Detail window. 

Ledger

  • Resolved an issue that when printing statements from the ledger, where MacPractice could unexpectedly quit under certain circumstances. 
  • Resolved an issue where separated accounts could cause the balance column to not correctly report the running balance in certain circumstances. 
  • Addressed an issue where the user is prompted twice  if there are no patient payments within the selected date range when printing patient payments from the ledger.
  • Corrected an issue where if a user refunds an unapplied insurance payment and credits the patient, and then deletes the subsequently created negative adjustment, the credit is not returned to the insurance payment. 
  • Resolved an issue when using the Print Patient Payment option in the Print Menu, where an error would occur if the Account Statement Preference is set to Print Past Month. 
  • Addressed an issue where the insurance payment window would not retain the column sorting when switching between claims. 
  • Resolved an issue that would prevent a user from saving a patient payment if the user did not have AuthPayX or TSYS enabled on their MacPractice license.
  • Addressed an issue that would cause MacPractice to unexpectedly quit when creating a patient card payment.
  • Resolved an issue where patient payments would not display open charges in certain circumstances. 
  • Addressed an issue where the open balances table was not matching open, balance, and patient portion columns in the Ledger under certain circumstances. 
  • Addressed an issue where the "Adjust Insurance/Patient Portion" option in the Other Menu would not be available to select on certain 10.x builds. 
  • Resolved an issue when posting an insurance payment and tabbing into the write off/negative adjustment columns, where the Save button would grey out, preventing saving. 
  • Corrected an issue when using a supercode with three fees with no provider defaults where the incorrect provider is being associated with the codes in certain circumstances.
  • Resolved a printing issue on High Sierra that would cause issues when printing paper claims with more than six charges.

Managers - Bulk Insurance

  • Corrected an issue where in the Bulk Insurance payment window, you're unable to sort columns.

Managers - ERA Manager

  • Addressed an issue where if you post a payment from the ERA Manager, save the payment with all appropriate information filled out, and then re-open the payment, payment information will be stripped despite that payment still being present. 

Managers - Statements

  • Adjusted the Batch Statement Window where the cancel button was changed to "close"

Patients - Orders

  • Corrected an issue where a user could create and save a blank form with the name Default, causing MacPractice to unexpectedly quit in certain circumstances. 

Preferences

  • Adjusted a Ledger Preference in the General Tab "Schedule a Follow Up Appointment After Charge" to read "Recall" instead of Follow-Up on DDS licenses. 

References

  • Corrected an issue when duplicating a paper form template, that would cause an error to occur warning the user that the form in question is read only in error. 

References - Forms

  • Resolved an issue where certain custom forms could revert from a paper size to a full page when importing forms from 10.7.14 to 11.6.2. 

Reports - Accounting

  • Addressed some issues when exporting the Accounts Receivable report to an .xls Excel file. 

Reports - Clinical Quality Measures

  • Updated the alert when attempting to access Clinical Quality Measures with an outdated Refcon Database.
  • Adjusted the Cataracts report so it only pulls from the 2018 year as it is configured to do by default. 

Reports - Daily

  • Resolved an issue where bulk insurance payments with estimated write offs with no payment tied to them will cause these estimated write offs to appear as real write offs in several reports. 

Rx

  • Adjusted the Incident and Office fields so they are no longer red, thus indicating they are not required. 
  • Addressed some issues with links not responding appropriately in the ePrescribe node.

Scheduling

  • Corrected an issue where a user without privileges to delete appointments could potentially delete them if they created a recall, tied that recall to an appointment, and then deleted the recall. 
  • Addressed an issue where a newly created appointment cannot be associated to a treatment plan without first saving the new appointment. 
  • Addressed an issue when creating a new appointment for a new patient, where demographic information entered via the Appointment Detail window would not populate into the Primary tab of the Patient ability. 
  • Addressed an issue when scheduling an appointment for a patient with a treatment plan, where in the Advanced View of the Appointment Window, you are unable to tie a treatment plan charge to this appointment. 
  • Resolved an issue when tying multiple treatments to an appointment in the advanced view that could cause errors to occur. 

Scheduling - Online Scheduling

  • Resolved an issue where an error could occur when merging a portal patient with an existing MacPractice patient.

Server

  • Addressed an issue where if you use the Server Settings option to relocate local data storage without making a backup, an inaccurate error would occur upon completing this process.

Timeclock

  • Corrected an issue in 7.3 and 10.x builds where you would be unable to enter decimal values when entering creating new time records. 

TSYS

  • Resolved an issue where an insurance card payment, if resulting in a partial approval, would not be able to be kept, resulting in an error. 
  • Added the ability to print card receipts for insurance credit card payments. 

Build 11.6.4-20

Digital Radiography

  • Addressed a display issue where the slider bars for some image editing filters will vanish intermittently whenever a filter is deleted.
  • Adjusted the full screen view so that when you switch MacPractice or application windows, when you return to MacPractice it will retain the full screen view. 

Faxing

  • Resolved an issue where any attachments added to the MacPractice database from a fax received would not always be visible with no patient selected. 

Preferences

  • Adjusted the "Patients Automatically Load in Sidebar" preference, located in Patients Preferences. This option is now disabled by default for all offices. This will toggle the Preference off when you update to this build of MacPractice.

Patient Portal

  • Addressed an issue when merging a portal patient with a n already existing MacPractice patient, that would cause a SQL error. 

TSYS

  • Resolved an issue where IP addresses supplied from devices that would add in leading zeroes would be parsed correctly by MacPractice. 

Build 11.6.3-7

eClaims

  • Addressed an issue that could cause the open balance for an account to be larger than the actual charges if a particular workflow was used.

Ledger - Print Menu

  • Addressed a High Sierra issue where if you print a paper claim that includes more than six charges, the first page of the claim would be blank in error. 

Managers - Bulk Insurance Payments

  • Addressed an issue where bulk insurance payments could duplicate when updating to 10.7 in certain circumstances. 

References

  • Corrected an issue when duplicating a paper form template, that would cause an error to occur warning the user that the form in question is read only in error. 

Reports - Daily

  • Resolved an issue where bulk insurance payments with estimated write offs with no payment tied to them will cause these estimated write offs to appear as real write offs in several reports.

TSYS

  • Addressed an issue that would occur when attempting to perform a card transaction for $1,000.00, where the PAX device would ask the user to re-enter the amount into the device, and the amount listed is $1.00 on the PAX device in error.

Build 11.6.2-44

Bridges

  • Resolved some issues with the XDR bridge not sending information over in the correct way in some circumstances. 

Dental - Perio

  • Addressed an issue when right clicking a tooth would not always allow you to toggle missing/primary/permanent in error. 

Dental - Restorative Charting

  • Addressed some display issues with marking a tooth previously marked as unerupted in 7.3, as erupted after updating to 10.7.x. 
  • Corrected an issue where using a supercode when posting a charge in the Completed Procedures or Treatment Plans node in Restorative Charting would not include the tooth number in error. 
  • Adjusted the behavior of the clinical ledger visible in the Dental tab, so Contract Billing charges are no longer displayed. 
  • Resolved an issue where the color coding for Charting Material Colors in References was not being honored appropriately when charting decay on a dental chart. 

Digital Radiography

  • Addressed some display issues with the fullscreen view when toggling from one ability back to the Digital Radiography ability. 
  • Addressed an issue on Mojave when adding an Auto Levels filter and setting the value to 2.00, where MacPractice would unexpectedly quit. 
  • Addressed an issue where some filters do not apply correctly to images in some circumstances. 

eClaims

  • Addressed an issue where MacPractice could unexpectedly quit in the eClaims Ability in certain circumstances. 
  • Corrected an issue when saving a claim that was moved to Invalid would move the claim to Ready to be sent in error. 
  • Addressed an issue that could occur in rare circumstances where charge data would not populate any payment information on secondary eClaims. 

EMR

  • Resolved an issue where under certain circumstances, posting charges from a care slip order would add an additional diagnosis code onto the charge in error. 
  • Resolved an issue that would cause the "Print All Patient Forms" option from not formatting the printed date properly. 
  • Addressed a High Sierra-specific issue where printing all EMR Patient Forms would result in blank pages. 

Installer

  • Added the new RefCon database (190125) to the 11.6.2 build installer. 

Ledger

  • Addressed an issue where the open balances table was not matching open, balance, and patient portion columns in the Ledger under certain circumstances. 
  • Addressed an issue where the "Adjust Insurance/Patient Portion" option in the Other Menu would not be available to select on certain 10.x builds. 
  • Resolved an issue where patient payments would not display open charges in certain circumstances. 

Ledger - Other Menu

  • Corrected an issue where if a user refunds an unapplied insurance payment and credits the patient, and then deletes the subsequently created negative adjustment, the credit is not returned to the insurance payment.

Managers - ERA Manager

  • Resolved an issue when posting a payment from the ERA Manager and save it with payment, write off, deductible fields filled out with a zero balance, where if you re-open it, information is left blank in error. 

References - Forms

  • Resolved an issue where certain custom forms could revert from a paper size to a full page when importing forms from 10.7.14 to 11.6.2.

Reports - Clinical Quality Measures

  • Made some improvements to CQM Reports and how they're handled internally.
  • Updated the alert when attempting to access Clinical Quality Measures with an outdated Refcon Database.
  • Adjusted the Cataracts report so it only pulls from the 2018 year as it is configured to do by default.

Rx

  • Addressed some issues with links not responding appropriately in the ePrescribe node.

Scheduling - Autoremind

  • Resolved some issues with Autoremind synching appointments after appointments have been confirmed. 

Server

  • Resolved an issue that would cause the MacPracticeServer process to use large amounts of the system's memory. 

Build 11.6.1-27

Ledger

  • Resolved an issue that would prevent a user from saving a patient payment if the user did not have AuthPayX or TSYS enabled on their MacPractice license.

Build 11.6.0-88

New Feature - TSYS Integration

  • We're thrilled to announce our new MacPractice integration with TSYS, formerly known as TransFirst. Now you'll be able to process credit and debit cards and issue credit card refunds directly from the MacPractice payment window.
  • With this new feature, we've also added two new nodes to the Accounting Ability sidebar to be used in conjunction with TSYS; the Batch Management node, and the Transaction Log node.
  • TSYS integration is an additional feature on your license. If you're interested in this feature, please contact MacPractice Sales and they'll get you started.

New Payment Type - Insurance Credit Card

  • We've also added a new Payment Type for Insurance Credit Cards. This is enabled for all offices by default. You can create custom Insurance Credit Card payment types in the References Ability > Payment Types node.

Dental - Restorative Charting

  • Resolved an issue when adjusting a zoom slider when viewing DR Images by right clicking a tooth with an associated DR Image, where the zoom slider wasn't working as intended. (15807995)

Digital Radiography

  • Resolved an issue where if you archived an image from a layout box with multiple images, then attempted to archive multiple images in the same box, you would be unable to, and would need to refresh to resolve the issue. (15013380)
  • Addressed a privilege issue where you would be unable to create or save Images By Type without having the "Edit Images By Type" privilege. (15608284)
  • Resolved an issue with the full screen view in Digital Radiography, where the escape button would not exit the full screen view in error. (15805087)
  • Corrected an issue when closing the full screen view in Image Editing, and then re-opening the image editing window, where the filter toolbars would not be displayed. (15829164)
  • Resolved an issue where if you capture images and then switch layouts, the next several images will use the same numbering scheme as the old layout in error. (15849242)
  • Addressed an issue where images could be moved to another visit with only viewing privileges enabled on the current user. (3600528)
  • Addressed an issue in the image editor when entering incorrect info into a field, where the alert that warns you of the invalid entry would not clear the offending entry. (15932324)
  • Addressed an issue with exporting vertical images, where the top edges of the images could get cut off in certain circumstances. (15654016)
  • Corrected an issue that would cause a slowdown when applying a preset to an image that already has a lot of filters applied. (16009447)
  • Addressed an issue with a DR Import Folder not pulling all images into a visit until refreshing the patient. (16021483)

EDR/EMR

  • Addressed a display issue where the Problem List menu would cut off the descriptions instead of wrapping around as intended. (15761807)

Forms

  • Resolved a display issue with printing care slips where treatment plans would not appropriately insert enough space between charges. (15797006)
  • Resolved an issue that would prevent care slips from printing in certain circumstances. (16057238)

Jive

  • Addressed an issue where if you log in to MacPractice and then switch focus to another application, the Jive window will behave not as expected and will not be able to be closed, necessitating a restart of MacPractice. (15726589)

Ledger

  • Adjusted the layout of the Payment Window to help facilitate the TSYS integration, and to improve workflow.
  • Addressed an issue when posting an insurance payment, where if you change the claim in the Payment Window, the Payment Window doesn't allow you to sort columns anymore in error. (16008936)
  • Resolved an issue that when printing statements from the ledger, where MacPractice could unexpectedly quit under certain circumstances. (16052220)

Patients

  • Adjusted the Default patient record in a new database to use "Unknown" for Employment and Marital Status fields. (15980839)

References - Fee Schedules

  • Resolved an issue when setting a procedure type or category to a code in a fee schedule, where MacPractice would unexpectedly quit. (15983749)

Reports - Daily

  • Addressed an issue where running the Day View All Report could cause MacPractice to unexpectedly quit in certain circumstances. (16029470)

Reports - Management

  • Made some improvements to the Backups Report to more accurately report potential failures when running backups. (516129)
  • Resolved an issue with the User Activity Report's Charges Posted and Charges Updated links, where the links would take you to the incorrect patient account in error. (15804735)

Reports - Marketing

  • Addressed an issue where MacPractice could unexpectedly quit when running the Patients by Status report after creating an appointment for a patient on the Portal. (15990307)

Reports - Measure Calculation

  • Addressed an issue where the VDT Report wasn't catching all patients created from the Patient Portal in error. (15801888)

Rx

  • Made some minor display adjustments to the Print Queue Window. (15761066)
  • Addressed a display issue where if you add a prescription into the Rx tab of the Charge Window in the ledger, a long package description of the NDC would cause the Dose Calc and Unit Qualifier selectors to not be available. (15829346)
  • Resolved an issue where the Rx Discount Card node would not print when the Print button was clicked. (16002682)

Scheduling

  • Addressed an issue with the Default Patient Profile not honoring the "Unknown" gender option, defaulting new patients to Male instead in error when Unknown is set.  (15970691)
  • Resolved an issue that could cause MacPractice to unexpectedly quit when trying to create an appointment in the On Call node under certain circumstances. (15957460)
  • Corrected an issue when creating an appointment without a patient selected, where the find patient search tool would only search for the last name in error. (16013873)

Build 11.5.0-151

Attachments

  • Addressed an issue that would cause MacPractice to unexpectedly quit under specific circumstances. 

CDA

  • Addressed an issue that would cause MacPractice to unexpectedly quit when adding a CDA Predetermination to a Treatment Plan. 

Dental - Perio

  • Adjusted the Attached Gingiva perio fields to accept a range of 0-5 in millimeters in addition to the prior method of entry. You can toggle this option by checking Notation Point Options and switching Attached Gingiva to 0-5. 

Digital Radiography

  • Resolved an issue with preview images on the timeline bar not appearing when selecting and de-selecting a specific tooth. 

Digital Radiography - Image Editing

  • Resolved an issue when in the Image Editing window, where if you click Previous or Next, you'll be prompted to save regardless of any changes made.

Forms

  • Addressed an issue with text spacing when printing a care slip. 

Inventory

  • Corrected a display issue where there is no margin between the window edge and the Inventory node's table edges. 
  • Addressed a display issue when a user does not have privileges to handle audits, a message at the top of an audit record would alert the user to this permissions issue. The message was cut off in error, and is now corrected.

Jive

  • Adjusted the behavior of the Jive call buttons to provide more visual feedback when clicked. 

Ledger

  • Added the ability to print a Payment Receipt from the Print Menu in the Ledger. You can read more about Payment Receipts here
  • Corrected an alert when deleting a claim tied to a prior authorization, where the number of prior authorizations would not be listed in the alert in error.

Ledger - Charges Menu

  • Resolved an issue where the Admission Date was not saving in the Charge Window.

Ledger - Print Menu

  • Corrected the "Done" Button that wasn't properly displaying when working with and printing custom forms with pull fields. 

Managers - Bulk Insurance Payments

  • Resolved an issue where negative write offs could occur in certain circumstances.

Managers - Codes Manager

  • Added 2019's CDT/ADA Codes to the Codes Manager. 

Managers - Statements

  • Resolved an issue with the Print Open Charges Only filter. 

Menu

  • Added Dark Mode support for the About MacPractice and Request Business Services Quote windows. 

Notes

  • Addressed an issue when adding a PDF to a full page Note Template, where MacPractice would insert extra pages between the text and the PDF in error. 

Patients - Clinical

  • Addressed an issue where if you click the Preview option for a DR Visit in EHR's Clinical Summary, MacPractice would unexpectedly quit in error. 

Preferences

  • Made some adjustments to improve viewability when on Dark Mode on Mojave.
  • Addressed some display issues in some Preference sections. 

Preferences - Inventory

  • Resolved a display issue in Inventory Preferences, where long item names would consequently cause sizing issues for some fields. 

Preferences - Localization

  • Added a warning that Localization Preferences require a restart of MacPractice to take effect. 

References

  • Addressed an issue in Fee Schedule References where the Facility, Lab, and Medication tables would appear "squished" on Mojave. 
  • Addressed some display issues with the Referral Reference Edit Sheet. 

Reports - Accounting/Financial

  • Resolved an issue with the Accounts Receivable report, where if you run the report, and then take an action like sorting a column then navigate to another ability and back, the A/R Report will run again in error. 

Reports - Daily - Posted Date Day Sheet

  • Addressed some irregularities with how the Posted Date Day Sheet would handle write-offs.

Reports - Monthly

  • Addressed an issue when running the Posted Date by Month report without a date set, where MacPractice would unexpectedly quit in error.

Rx

  • Adjusted the Rx's Provider field to accept "None" as a valid entry. 

Scheduling

  • Added Dark Mode support for the Appointment Detail window, and the Find, On-Call, and Resources nodes. 
  • Made some minor changes across the software in places where you can select a patient, swapping out the triangle drop down with a magnifying icon to better clarify intent in appropriate places. 

Scheduling - Resources

  • Addressed a workflow issue where if you edit the time frame or uncheck availability for a given day, and then at the subsequent prompt to reschedule future appointments you choose to reschedule appointments, upon navigating away you are prompted to save your changes. This is despite the fact that changes had already been made regardless of whether you choose to save or not. The prompt now asks you to confirm whether you want to reschedule or not. 

Video Capture

  • Adjusted an alert that would appear when attempting to use a video camera, so the alert more clearly communicates the issue.  

Build 11.4.0-86

Accounting

  • Resolved an issue when updating from 7.3 to 10.7+, where the Accounting Migration results would differ vastly from the pre-migration results in very rare circumstances. 

Database Update

  • Resolved an issue that would cause the database update to fail when updating from a pre-10 build of MacPractice to a 10+ build in certain circumstances. 

EDR/EMR - Patient Forms

  • Addressed an issue where if you create multiple patient forms that include a Dental Charting element in them, and then switch between the forms, MacPractice could unexpectedly quit. 
  • Resolved an issue with Dental Charting elements not displaying properly on OS High Sierra. 

EHR

  • Corrected an issue when previewing a patient form that uses a preconfigured signature section, where the clinical summary would display a blank signature in error. 
  • Addressed an issue where the summary tab of the Shared Templates node would be displayed in too large of a font. 
  • Resolved an issue when trying to pull information from a patient's chart.
  • Adjusted the font in the Section Editor's narrative preview to use the system font.

Ledger

  • Added dark mode support for the incident sidebar, treatment rebuild, and contract billing areas in the Ledger. If you use dark mode on Mojave, this should improve visual clarity. 

Patients - Clinical

  • Addressed an issue where MacPractice could unexpectedly quit when opening the Clinical Tab for a patient if the Vitals widget was enabled in certain circumstances. 
  • Addressed a display issue where if you add an allergy to one patient, and then switch to a new patient, after being prompted to save the allergy alert is present on the patient you just switched to. 

Reports - Daily - Posted Date

  • Resolved an issue where the Posted/Procedure Date Day Sheets would have the "Sort By" menu greyed out in error. 

Scheduling - Appointment

  • Resolved an issue where a user would not be able to tab past the the Ext. field for the middle phone number in the Appointment Detail window. 

Scheduling - Printing

  • Resolved an issue if you try to print a schedule with both appointments and transparencies, the transparencies would not print in error. 

Build 11.3.2-21

Accounting

  • Resolved an issue when updating from 7.3 to 10.7+, where the Accounting Migration results would differ vastly from the pre-migration results in very rare circumstances.

CDA

  • Addressed an issue that would cause MacPractice to unexpectedly quit when adding a CDA Predetermination to a Treatment Plan. 

EHR

  • Corrected an issue when previewing a patient form that uses a preconfigured signature section, where the clinical summary would display a blank signature in error.

Ledger

Managers - Codes Manager

  • Added 2019's CDT/ADA Codes to the Codes Manager.

Managers - Statements

  • Resolved an issue with the Print Open Charges Only filter. 

Notes

  • Addressed an issue when adding a PDF to a full page Note Template, where MacPractice would insert extra pages between the text and the PDF in error. 

Products/Services

  • Adjusted the Products and Services Ability to be named "Services and Products" instead. 

Rx

  • Adjusted the Rx's Provider field to accept "None" as a valid entry. 

Build 11.3.1-1

Accounting

  • Resolved an issue when updating from 7.3 to 10.7+, where the Accounting Migration results would differ vastly from the pre-migration results in very rare circumstances. 

Build 11.3.0-122

Database Update

  • Resolved an issue that would cause the database update to fail when updating from a pre-10 build of MacPractice to a 10+ build in certain circumstances. 

Dental - Perio

  • Resolved some data entry issues with the data entry panel buttons, where these would grey out in certain circumstances.

Dental - Restorative Charting

  • Addressed an issue when using charting shortcuts where MacPractice could unexpectedly quit. 

Digital Radiography

  • Corrected an issue that could cause MacPractice to unexpectedly quit when deleting a preset while the layout nodes are revealed. 

Digital Radiography - Image Editing

  • Resolved an issue when in Image Editing, where if you click the Next or Previous buttons, you'll be prompted to save even if no changes have been made. 

EDR/EMR

  • Corrected an issue when using the "Send To Shared Templates" button to upload a new notes template. 

EDR/EMR - Patient Forms

  • Addressed an issue where if you create multiple patient forms that include a Dental Charting element in them, and then switch between the forms, MacPractice could unexpectedly quit. 
  • Resolved an issue with Dental Charting elements not displaying properly on OS High Sierra.

EHR

  • Addressed an issue where it could appear that you could drag forms between MacPractice windows. This behavior is not supported and didn't function properly, and is now handled appropriately. 

ePrescribe

  • Resolved an issue where the Sig is being repeated additional times in error in certain circumstances. 

Jive

  • Added a preference to the Communicator window "When MacPractice Starts, Ask Me To Log Into Jive". 

Login

  • Adjusted the OS Alert so it no longer warns you that Mojave is not supported with this version of MacPractice. 

Managers - Database

  • Corrected an issue where the "Delete Archived Image/Attachment Records" database utility wouldn't actually remove items from the database in error. 
  • Addressed an issue where the "Create new Incidents" database utility would spin and never resolve with a large database.

Miscellaneous

  • Adjusted some keyboard shortcuts. Command+Control+I now opens up the Inspector View (formerly known as the drawer), while Command+I will still enable Italics in the Notes Ability. 

Notes

  • Resolved an issue where if you try to add in additional characters into the category box, the selection would move elsewhere forcing the user to re-click on the category box. 
  • Addressed a minor display issue when typing in a new category.

Patients - Clinical

  • Addressed an issue where tooth numbers from a dental chart would not pull into the Clinical Note section of the Clinical Tab when properly associated. 
  • Addressed a display issue where if you add an allergy to one patient, and then switch to a new patient, after being prompted to save the allergy alert is present on the patient you just switched to.
  • Addressed an issue where MacPractice could unexpectedly quit when opening the Clinical Tab for a patient if the Vitals widget was enabled in certain circumstances. 

Patients - Orders

  • Addressed an issue when adding an attachment to an Order, where the attachment doesn't appear to be added until you refresh the view. 

References

  • Resolved an issue that would cause any searching of Medications (FDB) or Allergies (FDB) to become very slow.

References - Menu

  • Adjusted the resizing behavior of the Menu Commands reference. 

Reports - Daily - Posted Date

  • Resolved an issue where the Posted/Procedure Date Day Sheets would have the "Sort By" menu greyed out in error. 

Scheduling

  • Addressed an issue where the navigation buttons at the bottom of the Schedule would not appear in certain circumstances. 

Scheduling - Appointment

  • Resolved an issue where a user would not be able to tab past the the Ext. field for the middle phone number in the Appointment Detail window. 

Scheduling - Printing

  • Resolved an issue if you try to print a schedule with both appointments and transparencies, the transparencies would not print in error. 

Software Update

  • Corrected an issue where the _macpractice OS user would forcibly be removed, thus causing issues with MacPractice. 

Build 11.2.0-145

Accounting

  • Corrected an issue where unapplied insurance payments are added to a patient's ledger with an insurance company with a plan selected, the payment is assigned a Bulk Insurance Payment name in error. 

Dental - Restorative Charting

  • Resolved an issue with the Clinical Note Table's status column, where the only status that would appear is "Existing" in error. 
  • Corrected an issue when right clicking on a tooth and selecting DR Image, where if you click off of the newly created DR Images window, right clicking and selecting DR Image would appear to be unresponsive and not appear in the front in error.  
  • Resolved an issue where charting multiple bridges adjacent to each other would merge the bridges together in error. 

Dental - Perio

  • Addressed a display issue where a stray checkbox would appear in the Perio Notation Options window in error.

Digital Radiography

  • Addressed a privilege issue where a user with the "Edit Layouts" privilege disabled would not be able to create or save Layouts.
  • Updated the DR and Charting Annotation icons. 
  • Resolved some Mojave display issues where images in the thumbnail view would periodically disappear necessitating a refresh. 

Digital Radiography - Image Editing

  • Corrected an issue that would cause MacPractice to unexpectedly quit when entering a blank value into the Emboss filter. 
  • Addressed an issue where MacPractice would unexpectedly quit when going full screen in the Image Editing window. 
  • Addressed a display issue with the spot enhancer tool, where a selected area may dispaly with a yellow tint in error. 

EHR

  • Corrected an issue when adding a custom code to a problem list of an EHR form without saving first, you can add that custom code multiple times in error. 
  • Corrected an issue that would cause an error when adding a custom diagnosis code to a patient's problem list. 
  • Made some adjustments in the Clinical and EHR's Preventive Care windows so they better match. 
  • Resolved an issue when using custom diagnosis codes, where if you use a very particular workflow, custom diagnosis codes could be cleared from the database in rare circumstances. 

Login

  • Corrected an issue that would occur after a server update or a server reboot, where the associated apps 

Ledger

  • Addressed some display issues when selecting a heading in the sidebar on macOS Mojave. 

Ledger - Payments Menu

  • Addressed an issue in the Payment window where the Reason code field cannot be interacted with unless a payment greater than zero is attached in error. 

Ledger - Print Menu

  • Addressed an issue when printing incident statements, where insurance payments are appearing twice if there's no other statements on the ledger. 

Ledger - Write-Offs

  • Corrected an issue with the Unapplied Balance report, where in certain circumstances on unapplied insurance payments posted to a patient's ledger would cause the Account Balance to drop to 0.00 in error. 

Patients

  • Resolved an issue that would cause MacPractice to unexpectedly quit when searching for a patient, and then trying to add a new patient. Clicking into the last name field would cause the exit in error. 
  • Addressed an issue when adding insurance to a patient in the Primary and Secondary tab that would cause MacPractice to unexpectedly quit. 
  • Resolved a display issue with the Communication tab, where the sides of this tab are cut off in error.

Managers - Database Utilities

  • Resolved some functionality issues with the Update Patient Provider Database Utility on Mojave.
  • Added the ability to use the Patient Insurance DB Utility to change insurances to "none".

Managers - ERA Manager

  • Addressed a print issue where if a user adjusts the background color of the ERA Manager and has "Enable printing with no background" enabled in Preferences > ERA, the printout would take this grey background in error. 

Miscellaneous

  • Resolved an issue where on Mojave, random SSL errors could occur when connecting to the server. 

References

  • Corrected an issue that would cause MacPractice to generate a database error when changing AutoRemind Notification Templates.

References - Forms

  • Addressed an issue with Referral Date's Primary referral field not pulling forward properly. 
  • Addressed an issue when attempting to create a new form using the default form, where an error would occur stating the data couldn't be read because it isn't in the correct format. 

References - Insurance Companies

  • Resolved an issue when adjusting the Qualifier Code (box 24) field in certain circumstances, where the save prompt wouldn't function as appropriate. 

Reports - Accounting/Financial

  • Resolved an issue where if you click on an amount in the Refunds report, MacPractice will unexpectedly quit.

Reports - Daily

  • Resolved an issue in the Day View All report where refunds of bulk insurance payments will contribute to the grand total, but do not appear to have their own line item. 

Reports - Daily - Posted Date

  • Resolved an issue that would cause clinical ledger items to appear in the posted date day sheet.
  • Corrected some issues in how refunds are handled in the posted or procedure date day sheet reports. 

Reports - Management

  • Addressed an issue that was causing the User Activity Report to filter claims in the "Paid/Closed" section based on when the claim was created, not when it was closed in error. 
  • Resolved an issue where the User Activity Report would only display the applied amount of a payment on a single charge, while still retaining the total on the payment. 
  • Changed the behavior of the User Activity Report's Provider/Office column. this will now display the User ID and Office ID. 
  • Resolved a date formatting issue in the User Activity Report.
  • Adjusted the behaviors of the Statements Printed - Sent section of the User Activity Report.
  • Adjusted the behavior of patient payments and negative adjustments in the User Activity Report. The Patient Last, First Name column will now display the primary for these items. 
  • Addressed an issue with the User Activity Report not showing the correct user who created an order in Orders Created. 

Reports - Scheduling

  • Corrected an issue that would cause multiple procedure codes from appearing on the Appointments Report if multiple codes are tied to an individual appointment.

Scheduling - Find & On Calls

  • Resolved an issue when using a certain workflow to schedule an appointment for a patient that has an on call record, where the wrong time slot would be scheduled in error in certain circumstances. 

Build 11.1.1-6

Dental - Restorative Charting

  • Resolved an issue that would cause MacPractice to unexpectedly quit in the Dental Tab  when on macOS Mojave. 

Faxing

  • Resolved an issue that would cause MacPractice to unexpectedly quit in the Faxing Ability when on macOS Mojave.
  • Corrected an issue that would cause the Faxing Ability's view to not resize with the MacPractice window. 

Managers - AutoRemind

  • Addressed an issue that would cause the AutoRemind Manager sync to never fully end in certain circumstances. 

Notes

  • Resolved an issue where the office and office address information does not pull into the appropriate pull fields on a patient note.
  • Corrected an issue where MacPractice would unexpectedly quit when trying to add a pull field to a locked note. 

Products/Services

  • Added a new Prescription Discount Card option in the sidebar of the Products/Services Ability. This will allow the user to pull up a discount card option for patients who may not have insurance to affordably acquire any medications they may need. Visit the Products/Services Ability for more information. 

Build 11.1.0-246

Accounting

  • Addressed an issue in the Accounting Ability that would cause MacPractice to unexpectedly quit when interacting with the General Ledger and the Journal with no date filter set. 

Attachments/Images

  • Addressed a display issue where if your MacPractice window is at the minimum size, and your Attachment Type and Status are at the maximum possible length, the Attachment Short Description is tiny and overlapped. 

Digital Radiography - Image Editing

  • Resolved an issue where if you open an image with a filter applied, and then apply a preset then click Reset Adjustments, the image doesn't recognize it was changed, thus preventing saving. 
  • Addressed an issue with the vertical tool's tooltip. 
  • Corrected an issue where the Sharpen Luminance filter changes are not kept when saving. 
  • Addressed an issue in certain beta builds where if you crop an image, the image doesn't recognize a change was made, thus preventing the user from saving in error. 
  • Resolved a display issue with the filter slider bars disappearing intermittently in a non-consistent fashion. This would only occur on Mojave. 
  • Fixed an issue with the Emboss Filter causing MacPractice to unexpectedly quit. 

EDR/EMR

  • Addressed an issue where codified sections with an option to reconcile have the word "Reconcile" cut off in the drop down menu.
  • Resolved an issue that could cause a memory leak in EMR when closing a window while on a patient form or a form template. 
  • Fixed an issue that would cause MacPractice to unexpectedly quit when logging out while in the EMR/EDR Ability's Patients node.
  • Corrected an issue that would cause MacPractice to unexpectedly quit when creating a form with vitals, and then tabbing through the fields. This would only occur on Mojave.

EDR/EMR Patient Forms

  • Resolved an issue when the Clinical Viewer is open and with a charge selected, where only up to four diagnosis codes would show, instead of the full number of diagnosis codes tied to the charge in error. 
  • Corrected a display issue where on OS High Sierra, any slider element in EMR/EDR would display numbers upside down in error. 
  • Addressed a display issue when opening the Inspector view in EMR/EDR.

EHR

  • Resolved an issue where the Vitals element could be resized in error. 
  • Addressed an issue in rare circumstances when searching for a diagnosis code in an EHR form, where MacPractice will unexpectedly quit, and any progress on the current form is lost.

Inspector/Drawer

  • Resolved an issue when using the Reports tab in the Inspector/Drawer, where no Patient IDs are present with Patient Names. 

Installer

  • Added a prompt when installing to create a sparsebundle backup at a specified location on installation or update from older builds of Gen 7 to later builds of MacPractice. You can choose any location but the existing location of an office's current sparsebundle. 

Help

  • Added a new keyboard shortcut "Command-Shift-H" to open up a share screen quickly. 

HL7

  • Resolved an issue preventing creating HL7 messages over a SOAP format in certain circumstances. 

Ledger

  • Corrected an issue in the Charge Window when entering data into the material cost field then deleting out the contents of that field, where production reports would display NaN for this charge instead of 0 in error.
  • Addressed an issue when first logging in, where the sidebar would not be present in error. 

Ledger - Charges Menu

  • Corrected an issue that would cause a lab name and id to be cut off in the Charge Window on Mojave. 

Ledger - Print Menu

  • Resolved an issue where multiple claims were being generated in certain circumstances. with a reason of "Maximum procedure count", despite the preference "Create as few claims as possible" being enabled.
  • Addressed an issue where if you are printing statements via the Statements Manager, and "Print Open Charges Only" is checked, write offs would not appear on the printed Account Statements in error.

Ledger - Treatment Plan

  • Corrected an issue when updating appointment information for a treatment, where if you move multiple treatments from a treatment plan to a ledger and then use the "schedule" button to schedule the treatment plan on the schedule, all treatments that were in that treatment plan are recorded in the History report in error. 

Managers - Autoremind

  • Addressed an issue with the "Update AutoRemind checkbox" in the AutoRemind Manager, which was causing this checkbox to not work as intended.

Managers - Database Utilities

  • Fixed an issue with the Capitalize Addresses utility, where if you run this utility with "Initial Caps" selected, Plan demographics are not updated in error. 
  • Resolved some functionality issues with the Update Patient Provider Database Utility on Mojave. 

Managers - Statements

  • Corrected an issue that would cause MacPractice to unexpectedly quit when double clicking to preview a statement in certain circumstances. 

Miscellaneous

  • Corrected several stability issues and display issues when running on Mojave.

Notes

  • Resolved an issue when using an x-ray drop field in a Notes Template, where if you create a Note from that template, you cannot use the keyboard shortcuts to select an image in error. 

Patients

  • Resolved a display issue in the Patients tab, where if you have an exceptional long name, the Relationship to Guarantor field will overlap and appear garbled.
  • Corrected an issue if you have multiple MacPractice windows open on OS Mojave, where MacPractice could unexpectedly quit when interacting with fields or adding new patients. 

Patients - Clinical

  • Addressed an issue when using the Preview button in the Clinical Tab on an EMR/EHR form, 

Patients - Orders

  • Corrected a database error when mapping a custom diagnosis code to a EHR billing order.

Patients - Primary/Secondary

  • Resolved an issue where if you make a change to a single field in the Employer sheet in the Patients Ability > Primary/Secondary tab, that change would not be retained in error. 

Preferences

  • Addressed an issue with the "Item Text Background" preference in Digital Radiography / Colors Tab, where this preference wouldn't have an impact in Digital Radiography in error. 

References - Forms

  • Addressed an issue when creating a new form or duplicating a form, where the columns in the sidebar would display a numeric value in error. This would only occur on Mojave.

References - Insurance Company

  • Corrected an issue where if you have a very long form name in the "Default Form" field in the Claims tab, it will distend any pop up menu where you have to select a form in error. 

References - Users

  • Addressed an issue where if the MacPractice window is set to a small size, the phone number field is too small to display the entire phone number. 
  • Removed the Jive Username field in User References, as this is no longer necessary to utilize Jive.

References - User Privileges

  • Renamed the Dental User Privilege "Lock/Unlock Perio Records", as it is not possible to unlock a Perio Record once locked.

Reports - Accounting/Financial

  • Corrected an issue in the Earned Receipts report that was misreporting write offs for charges with multiple insurances. 

Reports - Daily

  • Resolved a database error that could occur when running the Day View All Report with no filters selected.

Reports - Insurance

  • Added a new report, "Outstanding Claims by Date of Service (DOS) Monthly", located in the Insurance node of the Reports Ability. 

Scheduling

  • Adjusted the verbiage to be more accurate on an alert when deleting patients with the "Don't Delete Archived Patient Appointments" preference unchecked.
  • Addressed an issue when creating an appointment and using the Advanced View to access the Clinical Tab, where any changes made to the patient's clinical record from the Advanced View would not save properly. 

Scheduling - Online Scheduling

  • Addressed some color-coding issues in MacPractice for pending online patients. 

Scheduling - Transparencies

  • Resolved an issue when attempting to create repeating transparency blocks, where if you try to save a repeating transparency on an already created transparency block, no repeats are actually created. 

Sidebar

  • Corrected an issue that caused MacPractice to unexpectedly quit when navigating to Window > Patient Information when in the EHR, Inventory, Messages, Products/Services, or Reputation Marketing Abilities. 

Build 11.0.0-167

Accounting

  • Added a warning when refreshing the Accounting view with no date range selected, indicating that it could take awhile to load.

Database Update

  • Addressed an issue when updating a database from early builds of 7.3 to Gen 9, where an error could occur regarding citystatezip_id foreign key restraints. 

EHR

  • Corrected a display issue when adding a lengthy diagnosis code in the Encounter Diagnosis box. 
  • Resolved an issue when resizing some windows in the EHR ability, where the right side would cut off in error. 
  • Addressed a display issue when printing an EHR narrative.

Jive

  • Addressed some color coding issues in the Communicator window's Call Log.
  • Resolved some stability issues when making and receiving calls. 

Ledger

  • Resolved an issue where if you have the payment window set to automatically appear after entering a charge, and then change the procedure date, the procedure date saved to the ledger would be today's date in error in certain circumstances. 

Ledger - Incidents

  • Addressed a display issue when editing an Incident and resizing the window to the smallest size, where fields would not remain inside the window's boundaries in error. 
  • Resolved an issue with printed Contract Billing Payment Plan Agreements, where the payment summary was not aligned correctly.

Ledger - Other Menu

  • Added a keyboard shortcut "Command-Control-C" to create comments in the ledger. Simply hold down the Command and Control keys and press C to create a new comment. 

Ledger - Transactions

  • Resolved an issue where the provider column in the ledger wasn't always updating properly for positive adjustments when adjusting the provider on a tied charge. 

Managers

  • Addressed some display issues when resizing some Managers. 

Managers - Claim Manager

  • Addressed an issue in a beta build with the unpaid column not reflecting the correct unpaid amount in some circumstances. 
  • Resolved an issue where the Claims Manager would stop responding when creating new claims in certain circumstances.

Managers - Database Utilities

  • Removed an extraneous space in the Update Account Alerts description.
  • Resolved an issue with the Archive Patients with Provider Database Utility not  archiving certain patients eligible to be archived in error. 

Miscellaneous

  • Made several miscellaneous database corrections to address multiple issues.
  • Added preliminary dark mode elements in preparation for Mojave. 
  • Made several internal changes throughout the software that should address display issues with some windows.

Optical

  • Corrected an issue when tabbing through fields in the Optical Ability. 

Patients - Clinical

  • Corrected a formatting issue in the Vitals widget where any entry of weight would convert the last pound to ounces regardless of the data entered. Example: 120 lbs would turn into 119 lbs 16 oz in error. 

Preferences

  • Edited the Treatment Plan Preference "Ask Me Whether to Use the Higher Amount" so the name is correct. 
  • Addressed a preference issue where if you attempt to create a patient account with the same name as an existing patient account, no warning appears, despite the "Show Duplicate Patient Warning" preference being enabled. 

Scheduling

  • Addressed an issue where if you have the Schedule preference "Include Archived Patients when searching for patients in a new appointment" enabled, where if you attempt to schedule for an archived patient, the user would not be warned that the patient will be unarchived. 

Scheduling - Online

  • Addressed an issue where patients could schedule an appointment where a Transparency block set for All Resources is configured with "Do Not Schedule", in error. 
  • Resolved a display issue in the merge patient window, where the First Name checkbox would not behave like the other checkboxes. 

Scheduling - Printing

  • Resolved an issue when printing a treatment plan tied to an appointment, where if you delete a treatment off of the plan, the print copy will still display the deleted treatment in error. 

Scheduling - Transparencies

  • Added the functionality to print off a list of Transparency Types via pressing Command P.

Sidebar

  • Addressed an issue where the sidebar keeps resizing to the default size in each ability after logging out. 

References - Clinical Decision

  • Addressed an issue when a Clinical Decision Rule alert appears, where there is a blank response option in error. 

References - Forms

  • Addressed an issue when saving changes in the Form Editor that would cause MacPractice to unexpectedly quit in certain circumstances. 

References - Users

  • Addressed an issue where if you enter an invalid NPI number in the Users Reference on the Provider tab, an error will appear but will instantly disappear before you can read it.

Reports - Accounting/Financial

  • Resolved an issue where in the Unapplied Balance Report, the Account Balance column was not displaying in error. 
  • Corrected an issue when unapplying a payment, the Unapplied Payments report does not respond when you click that payment's link. 
  • Resolved an issue where the Day Month Year report was giving the Write Off total based off of Posted Date regardless of how the report is configured. 
  • Addressed an issue with the Positive Adjustment report where if you adjust the provider on a charge with a positive adjustment tied to it, where the provider filter wasn't pulling the charge in question when that new provider is included in error. 
  • Corrected an issue where the Accounts Receivable would display payment information even if Show Last Payment was not selected in certain circumstances on a specific beta build. 

Reports - Insurance

  • Resolved an issue with the Insurance Write-Off report, where secondary insurance write offs weren't being listed in error. 

Reports - Marketing

  • Addressed an issue in the Persons by Employer report, where patients with an unknown gender are marked as female instead. 

Reports - Predetermination

  • Addressed an issue where if you attempt to sort a column by clicking on it, you would be automatically taken to the top of the report.
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