Scroll

Schedule FAQ

How can I see the name of the patient on single unit appointments? (Video Answer)
If your customizable schedule is set to display appointments in smaller increments, the row size may be too small to display the text and block. To fix this, click anywhere in the Schedule, hold the command key on your keyboard, and hit the up arrow. This will make your row sizes slightly taller and the full block visible. 

You may also wish to further adjust your settings within the Appointment Display node within the sidebar of the Schedule Ability. For example, the default font size was recently increased from 10 to 12, but you may use whatever font size you prefer. At the bottom of the view, set the font size, text color, or choose to outline the appointments.

Please note, an update of the initial release of MacPractice 5.1 has been released to your office. Please update at your earliest convenience.

How do I add a border to my appointments? (Video Answer)
Within the Schedule sidebar, select the Appointment Display node. At the bottom of the view, enable the Outline Appointment checkbox.

How can I see the name of the patient on the appointment when I print it? (Video Answer)
If your customizable schedule is set to display appointments in smaller increments, the row size may be too small to display the text and block. To fix this, click anywhere in the Schedule, hold the command key on your keyboard, and hit the up arrow. This will make your row sizes slightly taller and the full block visible. You may also wish to further adjust your settings within the Appointment Display node. At the bottom of the view, set the font size, text color, or choose to outline the appointments.

Please note, an update of the initial release of MacPractice 5.1 has been released to your office. If you experience slowness, especially in the Ledger or while billing, please update at your earliest convenience.

Where are the provider names on my Schedule resources? (Video Answer)
If a resource name is longer than the size of a column, the Resource Code will display. You may make the columns wider, shorten the resource name, or use a different resource code.

Adjust the column width of the Resources at the top of the Schedule, near the Resource name and date. Hover your cursor over the gray line separating the Resources until it changes, then click and drag the gray line to the a width that accommodates the longest Resource name. The width will be remembered and duplicated across all columns in view.

The Resource Name and Code can both be edited in the Resources node of the Schedule. Select the node, then select the specific Resource name to which changes are to be made. Within the view, change the Name or the Code in the respective fields.

How do I hide weekends?
Any day can be hidden on the Schedule by opening Preferences > Scheduling > Calendar, checking the box for the "hide the following days" preference, and then highlighting which days you wish to be hidden.

Why is the small calendar in the lower left of my schedule missing?
It may be that the small calendar is simply hidden. Click on the small calendar icon in the bottom row of buttons, then click it again to toggle the small calendar back to the default size.

You may also hover your cursor on the bottom bar until the arrow changes, then click and drag up to display the small calendar.

Where is the calendar icon that takes my schedule to appointments for today? (Video Answer)
The calendar icon was relocated and redesigned. The Today button can now be found in the bottom left corner of the calendar.

Why is my schedule sized differently? (Video Answer)
If you notice that your Schedule appears to fit differently within the MacPractice window, you may wish to adjust column width of the Resources within the Schedule. At the top of the Schedule, near the Resource name and date, click and drag and drag the gray line separating the Resources to the desired width. The width will be remembered and duplicated across all columns in view.

Why can't I have the time show on both sides of the schedule anymore?
This feature has been replaced with a different feature. Now when you click on a blank interval on the schedule, it will show the time in the highlighted interval that was selected.

My Sidebar has disappeared and I can’t see any of my patients.
If the sidebar is missing, it’s possible that it was actually closed by dragging the end of the sidebar to the left. Move the cursor to the far left end of the MacPractice window until the cursor ends up looking like a small arrow that points to the right. This is the Horizontal Resize Cursor and it signifies that the sidebar can be moved out. When this cursor appears, click and hold the mouse and slide to the right. The sidebar should now appear.

Was this article helpful?
1 out of 1 found this helpful

Comments

  • Avatar
    Harry Smith

    For schedule sizing issues, more often than not it's because an office I Accidentally hit one of the schedule view options. This should bring their schedule back to normal. We should at least mention this before they go through and try to set up custom sizes and everything

  • Avatar
    Harry Smith

    A resource name may also be unchecked, causing the resource not to display. Should be added under "Provider Columns

  • Avatar
    Harry Smith

    For seeing any patient's name on an individual appointment, it should be emphasized that this is a text option under appointment display.