Before updating the MacPractice Server, make sure all other computers are logged out of MacPractice and that a current backup of your MacPractice data has been made just prior to updating. For help creating a backup, please see Manual Backups.
To begin updating, log in to MacPractice and open up the MacPractice Software Update window within the MacPractice menu, under Update MacPractice.
Click the Download & Install button. This will download the installation package.
Once it downloads, MacPractice will inform you that it is going to quit. (This is a necessary process for Updating and it means that all of your clients will be down while the Server updates.)
Once you click OK, the installer will open and you can begin the process.
The first window that opens will run a program to determine that your computer will be able to run the software. Click Continue.
It will remind you that if you haven't made a backup, it would be wise to re-open MacPractice and create a new back up at this time. Click Continue to move on if you are confident you already have a backup made.
From here, you will see that a website opens up in a new browser window. This directs you to MacPractice Support should you require assistance.
Once you've read the MacPractice License Agreement, click the Continue button.
After accepting the license agreement, you may be asked to enter the Operating System administrator account's username and password for the server computer. Enter the administrator user's credentials and MacPractice will download the update. After the download has completed, you will receive an alert that MacPractice will quit. Click the OK button.
To authorize the installation of the update, you will be asked to enter an administrator account's username and password for the server computer. MacPractice will not have this information; the update process cannot continue without this information. Enter in the administrator account's username and password, then click Install Software.
After entering the computer's Administrator username and password you will get a confirmation window informing you that your computer will reboot when the installation is complete.
Do not force quit the database update. It may take some time, depending on the version of MacPractice you are using, the specifications of the server computer, and the database size.
Authorization may be required to reset the system sleep time. Click OK and enter the Operating System administrative username and password, then click Continue.
Once finished, the MacPractice server will restart. You can then update the clients at your leisure.