Use this tab to enter notes on patient communications, such as email, text, or voice messages. To record a communication, click the plus button on the communication table. In the resulting sheet, add the date and time of the communication then select the method and type from the respective menus. Add any notes about it and click Done.
Below the Communication table, set a patient's AutoRemind profile in the menu or select how the patient prefers to receive Follow-Up or Recall reminders in the Communications Preference menu. Set up additional Communication Methods and Types in the References.
For offices that use the AutoRemind Appointment notification feature, line items may periodically be added to the section without user intervention. These line items are miscellaneous data regarding communication with AutoRemind but are not a reliable source of information to confirm if a patient received an appointment reminder. Please check the AutoRemind Portal for this information.