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Intraoral Cameras

VideoGlide
When using a VideoGlide intra-oral camera, the capture window may display a solid color rather than the video to indicate an issue. Consider the following potential issues based on the color displayed:

Red: Red indicates that there is no recognized VideoGlide device. Ensure that the VideoGlide device is plugged in and not currently used in a separate application.
Yellow: Yellow indicates that the device has low-power. Always use the VideoGlide device in a USB powered port.
Green: Green indicates that there is no video feed to display. Ensure that a playing video source is plugged into the VideoGlide device.
Purple: Purple indicates an USB error. This can occur if the VideoGlide device does not have adequate USB bandwidth allocated. Ensure that another high-speed device is not using the USB 2.0 controller.

 

General Intraoral/Digital Camera Instructions
Note:
The below documentation has been tested and confirmed functions with the MacPractice software. If there are issues with this set up and design of this set up MacPractice Support can assist in trouble shooting some issues; but you may need to contact the manufacturer of the camera for future assistance.

This document will take you through the installation and setup of the two applications that will assist in the use of the Intraoral Digital Camera(s) with MacPractice and Mac OS X version 10.5 Leopard and above.
  • The ProView USB Capture Software or VideoGlide Software; will assist in the function of the camera: (Note in our examples and documentation we use ProView Software)
  • The USB Overdrive Software; is needed to run the footpad (not used with some cameras)
NOTE:
  • You many need to purchase a USB Adapter for your camera
  • There are known issues with using Trial versions of Proview & VideoGlide when the trail version expires your camera may start having issues and in some severer cases stop working with MacPractice. It would be recommended to uninstall the software and reinstall a full functioning version.
General Intraoral Camera Instructions
Please plug the Intra-Oral Camera and the foot pad switch into your computer's USB ports before installing the software.

Installing Proview USB Capture Software
The ProView USB Capture software installer should have come with your camera. This uses a standard Apple installer package.
 
When you double click your installer box the installation process will start:
 
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  1. Click Continue
  2. Click Continue after reading your information
  3. Click Continue after reading your License Agreement
  4. Click Agree then Continue
  5. Select your computer hard drive if there is more then one listed
  6. If you are ready to install your Proview USB Capture Software click Install
  7. Enter your computers Administrator User Name & Password (MacPractice will not have this information) then click OK
  8. Your Installation process will begin, do not force quick this process
  9. Once your installation is complete you will see where in your hard drive under Applications your new software has been installed close this window and to fully install your software you MUST Restart your computer. Click Restart.
Installing USB Overdrive-X Software
USB Overdrive-X is a third-party Shareware application that allows your foot switch to send the appropriate "take snapshot"command to the MacPractice Software. USB Overdrive-X can be downloaded from http://www.usboverdrive.com/USBOverdrive/News.html.
 
Search for USB Overdrive. The file that is downloaded will be a Disk Image File (.dmg). Double click the .dmg file, this will open up the USB Overdrive X installer. Double click on the USB Overdrive.pkg to start your installation.


When the installation window comes up follow the prompts to install the software.
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  1. Click Continue
  2. Read your License Agreement - Click Continue
  3. Select your computer hard drive if there is more then one listed
  4. If you are ready to install your USB Overdrive X software click Install
  5. Enter your computer Administrator User Name & Password (MacPractice does not have this information), Click OK
  6. Your Installation process will begin, do not force quit this process
  7. Once your installation is complete you MUST Restart your computer for this installation to complete; Click Restart.
Setting Up The Intraoral Footpad/Button
Note: The instructions below are relevant for MacPractice versions previous to version 4.4. If you are using MacPractice 4.4+, you will need to use additional drivers. Please review the instructions on purchasinginstalling, and configuring VideoGlide.
 
Builds Earlier than 4.4
After restarting your computer, Make sure your USB Foot Pad or Foot device is connected to your computer. Now you will need to set up the USB Overdrive System Preference to allow your foot switch to function in MacPractice. Go to your Apple >> System Preferences >> select USB Overdrive.

With your Preferences open from your pop-up menu select "Any Gaming, Any Application" if it is already not selected. This will add the button list in the below window. Click the pop-up menu again and select "New Duplicate Settings..."

When "New Duplicate Settings..." is selected you will get a drop down window.
  • (A) Device Type: Select "Gaming"
  • (B) Application: Select "MacPractice DDS/MD/2020/DC"
  • (C) Device: Select
  • Location: Do Not Change
When you are finished your window will look something like this: Click the OK button.


When you click OK, you will see your new set-up is selected in your menu window. You will now be able to program your USB foot pad:
  1. Select "Button 1"
  2. Select "Press Key" if not already selected
  3. Enter in the keystroke: "j"
  4. Check the boxes: Command + Shift
NOTE:
If you intra-oral camera starts to take multiple images on its own you may need to lower your USB Overdrive 'Sensitivity' settings. This will assist in preventing the extra images.

The Setting will look like this:


Save your settings and close the Preference window click the red button in the upper left corner.
 
Builds Later than 4.4 (5.0, 6.1, 7.3, Gen 9)
After restarting your computer, Make sure your USB Foot Pad or Foot device is connected to your computer. Now you will need to set up the USB Overdrive System Preference to allow your foot switch to function in MacPractice. Go to your Apple >> System Preferences >> select USB Overdrive.

With your Preferences open from your pop-up menu select "Any Gaming, Any Application" if it is already not selected. This will add the button list in the below window. Click the pop-up menu again and select "New Duplicate Settings..."
  • (A) Device Type: Select "Gaming"
  • (B) Application: Select "Video Glide"
  • (C) Device: Select
  • Location: Do Not Change

When you click OK, you will see your new set-up is selected in your menu window. You will now be able to program your USB foot pad:

  1. Do not select a button but click press the foot pedal or device button
  2. Select "Press Key" if not already selected
  3. Enter in the keystroke: "command + ["
  4. Check the boxes: Command

 Save your settings and close the Preference window. Then, click the red button in the upper left corner. 

Configuring MacPractice for an Intra-Oral Camera
Log in to MacPractice, we would recommend open up your Show Video & Take Picture window in the Patient Ability you will not get any pop up windows asking you to select a patient before continuing. Open the Show Video & Take Picture window MacPractice will pick a default camera, with the window open do a control click (right click) on the Show Video & Take Picture window this will open up an option menu.

With your MacPractice set-up your office can start to take images for your patients either in the Attachment or Digital Radiography abilities.

Taking Images In The Attachment Ability
Before taking your images it would be recommended to be in One mode so all images go to the selected patient. Click your camera icon in the bottom left corner of your MacPractice window. When the camera pane opens, it may at a few seconds for your camera to turn on and an image to appear (A).

Position your camera over or near the area you wish to take an image, then click the activation button on your Intra-Oral camera or click the camera icon on your MacPractice window (A). When your image is captured it will appear in the main part of the MacPractice window (B). Repeat the process if you need to take multiple images for the patient. Once all images have been taken, you can enter a Description, Attachment Type, associate to an Incident or change the procedure date associated with the image. Make sure to save your changes by going up to the Edit menu and selecting Save Record, or using the Command-S keyboard shortcut before leaving the image.

Taking Images In The Digital Radiography Ability
Before taking your images it would be recommended to be in the One feature so all images go to the selected patient. When you bring up or select your patient you will need to create a new visit for the images you are about to take by clicking the small plus key next to "Visits" and select a layout, click Save. With this information selected you will be able to start taking your images.

In your layout select the area you wish to start taking your images, you will notice your selection by the black outline of the layout box. Activate your Intra-Oral camera by clicking your camera icon on your MacPractice window; to take your images click the button on your Intra-Oral camera or click the camera icon on your MacPractice window (Note picture: "A"). There may be a few seconds before your image comes up, position the camera and start to take your images. The image will be added to your selected layout block and to your top gray image bar (Note picture: "B"). MacPractice will move to the next layout block for your next image to be taken and this will continue until your stop taking images.

VideoGlide Troubleshooting
If the VideoGlide device displays an error color in the capture window rather than the video feed, consider the following capture window error colors:
Red: Red indicates that no VideoGlide device is available. Ensure the device is connected and not used by other applications.
Yellow: Yellow indicates that the device has low power. Allows use the VideoGlide device with a USB powered port.
Green: Green indicates that there is no video to display. Ensure that the video source is playing and connected to the device.
Purple: Purple indicates an USB error. This can occur if the VideoGlide device does not have adequate USB bandwidth allocated. Ensure that another high-speed device is not using the USB 2.0 controller.
 
DR Cam Installation Guide
To use the DR Cam Intra-Oral Camera with MacPractice, the USB camera will need VideoGlide drivers installed on each Digital Radiography workstation. An import/export folder will be configured as the file-path through which images are transferred from VideoGlide to MacPractice.

The DR Cam Intra-Oral Camera Installation Guide contains the following sections:

Purchase VideoGlide
The DR Cam Intra-Oral Camera works exclusively with the VideoGlide software, which acts as a driver to allow the USB camera to communicate with the computer. The VideoGlide drivers need to be installed on each Digital Radiography workstation to be used with the DR Cam Intra-Oral Camera. The VideoGlide software can be purchased at the following link:

http://www.echofx.com/videoglide.html
To purchase the VideoGlide for Mac OS X software on the echoFX website, click the Buy button followed by the Add This to My Cart button. Confirm the quantity then click the Go to Checkout button. Complete the resulting web-form to purchase the software. Once the form is processed, echoFX will email a serial number to the email provided within the checkout process.

Install VideoGlide
With the serial number purchased, access the same echoFX website (http://www.echofx.com/videoglide.html) and click the Download button to download the VideoGlide OS X Installation file. Follow the VideoGlide Installer prompts to install the drivers, then restart the computer to complete the installation.

Configure VideoGlide
Plug the DR Cam Intra-Oral Camera into the computer and launch the VideoGlide Capture software from the Applications folder. In the VideoGlide Capture application, choose VideoGlide from the Digitizers menu.

Next, choose VideoGlide Capture > Preferences to open the Preferences window. Within the Snapshot Button menu, choose Snapshot with Auto-Name and click the OK button.

To setup image saving and importing, choose Snapshot > Snapshot Auto-Name Setup.In the resulting window, set a destination folder or click the Choose button and set a folder to which images will be saved. Use an empty folder, as MacPractice will import anything that is already in the folder.


Configure MacPractice
Set this folder to import to MacPractice within Preferences > Digital Radiography. Within the Auto import folders table, click the plus button and set the Path to the same folder selected in the VideoGlide preferences as the destination folder. Check the Enabled checkbox after selecting the folder.

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    Carlos Gonzalez

    Please refer to the VideoGlide site http://www.echofx.com/ for their important notice listed at the top of the page.