Contact MacPractice!



Everyone needs help sometimes. We're here for you.

  • Call our support line!
    • Phone Support Hours:
      • 7 AM to 6 PM CST, Monday-Thursday
      • 7 AM to 5 PM CST, Friday
    • Toll-Free Number: 877-220-8418
    • Main Line Number: 402-420-2430
      • Both our Toll Free and Main Line numbers will reach MacPractice Support.
    • International Support Number: +0011 800-2525-9898
      • Due to different operating hours between the United States where MacPractice Support is located, you can leave a message at this line to set up an appointment so we can accommodate your office. You can also set up an appointment by e-mailing
  • E-mail us!
    • E-Mail Support Hours:
      • 8 AM to 5 PM CST, Monday-Friday
    • Support E-Mail:
  • Chat with us!
    • Normal Chat Support Hours:
      • 9 AM to 4 PM CST, Monday-Friday
    • Click the "Need Help? Live Chat Now" button in the lower right corner of HelpDesk.
  • Pop the bubble in MacPractice directly!
    • Click the chat bubble in the lower right corner of your MacPractice window.
    • From this window, you can describe your issue and choose what kind of response you'd like. The more detail you include, the more efficiently we can serve you!
  • Fax us!
    • Main Fax line: 402-715-9264
  • Mail us!
    • Address: 233 N. 8th Street Suite 300 Lincoln, NE 68508
  • I'm trying to reach the Sales Department!
    • Sales Number: 646-305-9008 

**MacPractice Support observes the following Federal Holidays and will not be open on: 

  • New Years Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • The Friday following Thanksgiving
  • Christmas Day
  • Christmas Eve OR the Day after Christmas




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