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Reference Concept Database Installer

This article will address the Reference Concept Database Installer. It will describe how our process of updating ICD-10 codes will work going forward, and will also cover how to acquire the Installer and guide you through the installation process.

Background
The reference concept database installer option serves to minimize the need for Support to assist with updating client databases with any newly released ICD-10 codes from UMLS and/or NDC and medication changes. Instead of pushing a back-end update, we release an installer that will update the Reference Concept Database with the new codes. With this solution, all offices and practices will be able to determine exactly when they wish to update, and the update process doesn't require any specialized knowledge and can be run by simply running our installer package. MacPractice Support is always available to assist you through this process should you need it, but this should make this year's UMLS update a smooth process, and it puts control over the update in your hands.

Downloading and Installing the Reference Concept Database
Follow these steps on the MacPractice Server Computer. This installer is valid for all MacPractice builds above 5.0.37. If you are running MacPractice 5.0 or earlier, please contact MacPractice Support.
Make sure MacPractice is not running at the time of the installation, and all users must be logged out of MacPractice on all office computers. We also advise anytime you update anything MacPractice related that you have a fresh backup available.
The installation itself will take between 7 to 12 minutes on most computers, although if your disk drive is older it could potentially take longer.
The Reference Concept Database installer will be available from your MacPractice download site
You will need your Serial Number handy, as well as your MacPractice Account e-mail and password. If you don't know how to locate or can't find these pieces of information, contact MacPractice Support and we will be more than happy to assist you.

When successfully logged in, click the button labeled "Reference Concept Database". It will look like the screenshot below. This will start the download.

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This file will be roughly over 400MB, the time to download depends on the speed of your internet connection. 

If you are using Safari, you can see the progress of your download by looking at or clicking the download button in the upper right corner, visible in the below screenshot. If you click it, a Downloads pop up will appear, displaying details about the download.

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Once the download completes, double click the package to begin the installation. 

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Click "Continue" when you're ready.

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This screen tells you how large the installation will be, and will allow you to customize the installation location. Unless you have a specific need to install the RefCon Database in a different location, we recommend you leave this as the default. Click the "Install" button when ready.

The installation will then begin. You'll see several different steps, and on most modern computers this process takes roughly 7 to 12 minutes. On older computers it could take longer, between 15-20 minutes. We recommend setting aside a full hour to ensure you have plenty of time.

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Once you see this screen, the installation is complete! You can now restart your MacPractice server and have everyone log back in once the Server is up. You should now have access to the latest updates to the ICD-10 codes, NDC codes, etc.
If you encounter any issues, don't hesitate to reach out to MacPractice Support. 

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